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Matfen Hall spa day

Matfen Village, Newcastle Upon Tyne, NE20 0RH

SOLD OUT
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£55
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Spa afternoon for one with a choice of 40 min treatment, welcome drink and afternoon tea, upgrade to a spa day with 1 hour treatment or two people at award-winning Matfen Hall

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Questions and answers

I do need to book a specific date to celebrate my Mam’s 60th birthday. Is there anyway to check the date is available before buying the voucher?? I’m worried I will not be able to secure the date I need (18th April). Thanks so much x

Lynne, 09:10, 10/03/19

Hi Lynne,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Matfen Hall Hotel, Golf and Spa directly on 01661 886500 and they'll be happy to discuss.

I hope this helps!

Courtney, itison Customer Support, 10:19, 10/03/19

Hi, some of the full day spas show sold out- when will they be re-added?

13:21, 10/04/19

Hi there,

Thanks for getting in touch!

I'm afraid I can't guarantee any further vouchers will be released for these options.

I hope this helps!

Courtney, itison Customer Support, 13:34, 10/04/19

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How long is this offer on for

08:05, 11/03/19

Hi there,

Thanks for getting in touch!

I can confirm this voucher is valid from Mon 18 Mar 2019 until Sun 16 June 2019; 7 days, 9am – 5pm; subject to availability.

I hope this helps!

Rachael, itison Customer Support, 09:31, 11/03/19

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Can you confirm that the option with the 1 hour treatment is a full day spa? it says somewhere that is the upgrade option but elsewhere it says spa afternoon. thanks x

09:39, 19/03/19

Hi there,

Thanks for getting in touch!

I'm happy to let you know voucher option 1 includes leisure access for a half day from 12 noon – 5pm.

I hope this helps!

Ruth, itison Customer Support, 10:11, 19/03/19

What about option 2? Is that a full day? x

10:22, 19/03/19

Hi there,

Thanks for getting back in touch!

I'm happy to confirm voucher option 2 includes leisure access for the full day.

I hope this helps!

Ruth, itison Customer Support, 10:35, 19/03/19

Reply

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

Spa afternoon for one or two with a choice of 40 min treatment, welcome drink and afternoon tea

Choice of 40 min treatment: 
- Signature back massage
- Signature scalp ritual
- Facial
- Foot revive
- Glamour hand treatment
- Lime and ginger salt glow

OR

Spa afternoon for one or two with a choice of 1 hr treatment, welcome drink and afternoon tea 

Choice of 60 min treatment:
- Signature full body massage
- Skin specific facial
- Luxury manicure
- Luxury pedicure

Voucher is valid from Mon 18 Mar 2019 until Sun 16 June 2019; 7 days, 9am – 5pm; subject to availability.

Excludes 31 Mar 2019.

Advance booking required. Voucher must be booked by Sat 1 Jun 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Multiple voucher purchases permitted.

Hand and nail treatments are suitable for all ages; under 16’s must be accompanied by an adult. All other treatments are suitable for ages 16+ only.

Groups cannot be booked and receive treatment at the same time.

Treatment is suitable during pregnancy/breastfeeding and suitable for cancer sufferers/those in remission.

Some treatments may need to be adapted and a doctor’s note will be required for specific conditions; please discuss any health concerns directly with spa.

Option 1 & 3 includes a choice of one 40 min treatment - signature back massage, signature scalp ritual, facial, foot revive, glamour hand treatment or lime and ginger salt glow.

Option 2 & 4 includes a choice of one 1 hr treatment per person - signature full body massage, skin specific facial, luxury manicure or luxury pedicure.

Treatments cannot be substituted for other treatments.

Options 1 & 3 includes leisure access for a half day from 12 noon – 5pm.

Options 2 & 4 includes leisure access for the full day.

Robes and towels are provided; swimwear is not provided.

Welcome drink of tea, coffee or soft drink included.

Includes afternoon tea only; menu is subject to change.

Vegetarian options are available; please advise restaurant at time of booking. No gluten / wheat free options available.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.  

  • Matfen Hall Hotel, Golf and Spa
  • Matfen Village, Newcastle Upon Tyne,
    NE20 0RH
  • Tel: 01661 886500
  • Website
  • Get directions