Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi
Interested in sending my son and daughter in law to you for two nights Fri 30th Nov and Saturday 1st Dec with this deal for DBB. My question is do you have disabled parking near by ? How much would this be for the two nights ?
Kind Regards
Sheena, 14:35, 04/11/18
Hi Sheena,
Thanks for getting in touch!
The hotel doesn't have any parking of its own, but there's nearby paid parking available at Waverley Train Station.
You'll find details of nearby disabled parking spaces by popping over to http://www.edinburgh.gov.uk/info/20276/parking_spaces/507/parking_bay_locations
I hope this helps!
Ruth, itison Customer Support, 15:27, 04/11/18
Where would we park in Edinburgh mercure hotel
janice, 17:45, 06/11/18
Hi Janice,
Thanks for getting in touch!
The hotel doesn't have any parking of its own, but there's nearby paid parking available at Waverley Train Station.
You'll find details of nearby disabled parking spaces by popping over to http://www.edinburgh.gov.uk/info/20276/parking_spaces/507/parking_bay_locations
I hope this helps!
Courtney, itison Customer Support, 07:49, 07/11/18
Hi
Im interested in this deal for Dec 27th for one night. Am I able to upgrade room to allow my son, aged 9, to come with us?
Many Thanks in advance
Monica
Monica, 19:21, 14/11/18
Hi Monica,
Thanks for getting in touch!
This voucher is valid from Wednesday 2nd January 2019 until Tuesday 30th April 2019, so couldn't be used for a stay in December I'm afraid.
A maximum of 1 child is permitted, though, and children aged up to 12 years free of charge paying for meals as taken; subject to room availability.
I hope this helps.
Ruth, itison Customer Support, 09:26, 15/11/18
Hi is there availability on 3rd January?
Callum, 17:44, 19/11/18
Hi Callum,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid from Wed 2 Jan 2019 until Tue 30 Apr 2019, 7 days; subject to availability.
If you'd like to check specific availability before buying you're welcome to contact Mercure Edinburgh City directly on 0844 815 9025 and they'll be able to advise.
I hope this helps!
Rachael, itison Customer Support, 09:01, 20/11/18
Hi would like to know if this deal is available on sat the 22nd of December before I purchased it
Thanks Tracey x
tracey, 07:44, 26/11/18
Hi Tracey,
Thanks for getting in touch.
I can confirm this deal is valid from Wednesday 2nd January 2019 and therefore will not be accepted on the 22nd December.
I hope this answers your question.
Rachael, itison Customer Support, 09:48, 26/11/18
We have a theatre booking. How early can we have dinner?
Moira, 11:51, 26/11/18
Hi Moira,
Thanks for getting in touch!
Mercure Edinburgh City Hotel have confirmed dinner is served from 5pm - 9.30pm.
I hope this helps!
Courtney, itison Customer Support, 11:27, 27/11/18
Can you book a family room 2 adults 1 child age 11 looking for friday 7th december
Gillian, 11:18, 27/11/18
Hi Gillian,
Thanks for getting in touch.
I can confirm this deal is valid from Wednesday 2nd January 2019 and therefore will not be accepted on the 7th of December.
I hope this answers your question.
Rachael, itison Customer Support, 11:36, 27/11/18
Would it be possible to have a room for 3 adults? Presume there would be a supplement, if so, how much?
Sue, 10:04, 09/12/18
Hi Sue,
Thanks for getting in touch!
This deal is valid for two people only. You're welcome to contact Mercure Edinburgh City Hotel directly to discuss the possibility of adding a third adult to your booking and the costs involved.
I hope this answers your question.
Courtney, itison Customer Support, 10:35, 09/12/18
Hi was interested in this for my mum and dad for Fri 8th Feb and wondered if you have availability for that night.
Thanks Jill
12:03, 26/12/18
Hi Jill,
Thanks for getting in touch!
I'm afraid the 9th February is an excluded date.
I hope this answers your question though!
Gillian, itison Customer Support, 09:21, 27/12/18