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Have you got a double room on Monday 19 August?
Tha
No you
Joy, 13:17, 05/08/19
Hi Joy,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Edinburgh directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 13:20, 05/08/19
Hi, is there Vegetarian options available for the meals?
Kevin, 17:34, 07/08/19
Hi Kevin,
Thanks for getting in touch!
I'm happy to confirm vegetarian options are available with this deal. Just let the Mercure know when you make your booking.
I hope this helps!
Gillian, itison Customer Support, 09:10, 08/08/19
Room upgrade for £20. Is this a larger room with view of Edinburgh castle?
Margaret, 13:19, 11/08/19
Hi Margaret,
Thanks for getting in touch!
I can confirm rooms can be upgraded for a supplementary charge: classic room with castle view £20, privilege room £40 or superior castle facing room £50; payable directly to hotel.
You're welcome to contact Mercure Edinburgh City directly on 0844 815 9025 to discuss the rooms available and they'll be happy to advise further.
I hope this helps!
Rachael, itison Customer Support, 08:50, 12/08/19
Hi, this states valid Sunday To Friday and yet it excludes 6, 13 & 20 Dec which are all the Fridays in December - can you confirm please?
Aileen, 23:10, 14/08/19
Hi Aileen,
Thanks for getting in touch!
I can confirm this deal excludes the 6th, 13th and 20th December.
I hope this answers your question.
Gillian, itison Customer Support, 08:32, 15/08/19
I would like to book this. At what point can you request an upgrade to a classic room with castle view? I don't see where???
20:18, 25/08/19
Hi there,
Thanks for getting in touch!
You'll be able to upgrade your room to a castle view room when making your booking with Mercure Edinburgh City after purchasing your voucher.
If you can't book your preferred room, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 09:11, 26/08/19
Is it a buffet breakfast please
13:06, 04/09/19
Hi there,
Thanks for getting in touch!
I can confirm there is a buffet-style breakfast included in this deal.
I hope this helps!
Gillian, itison Customer Support, 14:55, 04/09/19
Is there a limit on what day or is weekends exempt
James, 10:47, 24/09/19
Hi James,
Thanks for getting in touch!
I can confirm this voucher is valid until Mon 23 Dec 2019, Sun - Fri; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 11:00, 24/09/19
Hi, if buying this for 2 adults would I be able to bring my 2 year old daughter? And is this available on Saturdays in December?
Kimberley, 11:00, 01/10/19
Hi Kimberley,
Thanks for getting in touch!
Up to 1 child aged 12 and under can stay per voucher in a classic room free of charge, paying for all meals as taken and using the existing bedding.
I'm afraid this voucher excludes Saturdays though.
I hope this helps!
Gillian, itison Customer Support, 11:03, 01/10/19
I can't work out if I can book for Saturday 30th November or not? Is it NO Saturday bookings, or just the Saturdays specifically mentioned in the smallprint?
Caroline, 12:22, 03/10/19
Hi Caroline,
Thanks for getting in touch.
I can confirm this offer excludes all Saturdays, as well as 5, 6, 12, 13, 19, 20 Dec 2019.
I hope this answers your question.
Courtney, itison Customer Support, 12:39, 03/10/19
Is there available accommodation Oct15 &16th for double or twin rooom
14:10, 11/10/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Edinburgh directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 14:16, 11/10/19
Can you use this coupon for Saturday in November
22:05, 16/11/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes Saturdays.
I hope this answers your question though.
Gillian, itison Customer Support, 09:16, 17/11/19
Is the dinner bed and breakfast option available on the 39th december for two for one night
19:15, 21/11/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Edinburgh directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:00, 22/11/19