68 - 73 Queen Street, EH2 4NA
This deal is part of itison us which helps support brilliant local charities.
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
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Is there parking
Gillian, 08:36, 13/11/19
Hi Gillian,
Thanks for getting in touch!
I'm happy to let you know the nearest NCP car park is at Castle Terrace, EH1 2EW. YOTEL guests can park at a special rate of £12 for 24 hours. Please let reception know if you’re using the NCP car park and they will issue you with a discount voucher to present on leaving the car park.
There is limited on-street parking nearby, charged at £4.60 per hour, Monday to Saturday, 8.30am – 6.30pm. Parking is free of charge outside of these hours.
I hope this helps!
Wallis, itison Customer Support, 09:16, 13/11/19
Do you have availability on the Saturday 4th July?
Mmark, 22:05, 18/05/20
Hi Mark,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 09:25, 19/05/20
Do u have to pay for a 2yr old
Helen, 11:52, 13/11/19
Hi Helen,
Thanks for getting in touch!
To check the cost of booking with your 2-year old before buying a voucher, please contact YOTEL directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 12:15, 13/11/19
Is there a time limit on the voucher? Is there any limitations to which days it can be used?
Suzanne, 12:40, 15/11/19
Hi Suzanne,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used from Thursday 2nd January until Thursday 30th April 2020, subject to the valid days and availability.
I hope this helps!
Gillian, itison Customer Support, 13:15, 15/11/19
Is the Yotel wheelchair accessible .
Morag, 08:38, 22/11/19
Hi Morag,
Thanks for getting in touch.
I'm happy to let you know wheelchair access is available, please discuss directly with the hotel before booking.
I hope this helps.
Jen, itison Customer Support, 09:17, 22/11/19
How do I check if there is availability for a specific date?
Andrew, 22:12, 26/11/19
Hi Andrew,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:12, 27/11/19
Is this hotel close to the city centre ?
23:05, 07/12/19
Hi there,
Thanks for getting in touch!
It is indeed - you're welcome to view the exact location on a map by heading to https://www.google.co.uk/maps?q=68+-+73+Queen+Street,+EH2+4NA.
I hope this helps!
Gillian, itison Customer Support, 10:20, 08/12/19
Hi. I am interested in this deal but would want to upgrade the room. Do you know how much that would be? I wouldn’t want to purchase this voucher and then find out the room upgrade was expensive. Thanks
23:22, 17/12/19
Hi there,
Thanks for getting in touch!
To discuss how much it would be to upgrade, please contact Yotel directly by calling 0131 526 4950 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:18, 18/12/19
When is the last date of this hotel deal as we are wanting to go on the 5th February
Elena, 19:41, 05/01/20
Hi Elena,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Thursday 30th April 2020, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 08:46, 06/01/20
I notice that the voucher can not be used from 7-8th of Feb. If I purchase a voucher am I able to use the voucher for 8th - 9th (Saturday night stay) paying the additional £10?
Thanks
15:57, 06/01/20
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes stays starting on Friday 7th AND Saturday 8th February,
I hope this answers your question though!
Gillian, itison Customer Support, 16:33, 06/01/20
Hi is this offer available Saturday 8th - Sunday 9th February?
Nicola, 13:24, 15/01/20
Hi Nicola,
Thanks for getting in touch!
I'm afraid this offer excludes the 7th and 8th February, so you won't be able to book for that date.
I hope this answers your question, though.
Gillian, itison Customer Support, 13:33, 15/01/20
Can you buy 2 and stay for 2 nights?
Elaine
Elaine, 15:21, 15/01/20
Hi Elaine,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Gillian, itison Customer Support, 15:43, 15/01/20
Do you enter the itison on voucher code as the promo code when booking on yotel website? Or do you need to confirm date availability directly with yotel via phone before buying voucher?
Michelle, 20:46, 20/01/20
Hi Michelle,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 08:29, 21/01/20
Would it be possible to use this deal to book a family room for 3 adults?
Thank you
08:59, 24/01/20
Hi there,
Thanks for getting in touch!
I'm afraid our vouchers are for two people only.
I hope this answers your question though!
Gillian, itison Customer Support, 09:05, 24/01/20
Do you have availability on Thursday the 13th of February?
Barbara, 19:54, 25/01/20
Hi Barbara,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:06, 26/01/20
Hi there, is this available for the 8th of February?
12:58, 30/01/20
Hi there,
Thanks for getting in touch!
To check availability before buying a voucher, you're welcome to give us a call on 0141 223 8843 and we'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 13:34, 30/01/20
Is this deal available for a booking from 15th February to 16th February? Can't work out if the "Excludes 7 - 8, 14 - 15 Feb and 7 - 8 Mar 2020." means just bookings for 14th to 15th or if it includes all bookings on these days.
22:26, 11/02/20
Hi there,
Thanks for getting in touch!
I'm afraid this voucher does exclude Saturday 15th February.
I hope this answers your question though!
Gillian, itison Customer Support, 09:15, 12/02/20
Is it available on the Fri 24th April
Jay, 10:46, 29/02/20
Hi Jay,
Thanks for getting in touch!
I can confirm this date isn't excluded from our offer, but all dates are subject to availability.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 14:54, 29/02/20
Us the hotel currently open? I need to check dates before I buy the vouchers.
Is it possible to book for 2 nights?
Maureen, 13:30, 30/03/20
Hi Maureen,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 09:32, 01/04/20
Do you have availability on the Saturday 4th July?
??
Thanks,
Mark.
Mmark, 22:07, 18/05/20
Hi Mark,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 09:23, 19/05/20
Hi can this deal be upgraded for 3 people (for a girls weekend)? Thanks
Elizabeth, 16:57, 05/06/20
Hi Elizabeth,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact YOTEL directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:32, 08/06/20
What happens if you are unable to use voucher before it runs out due to Covid 19?
Katie, 20:22, 15/06/20
Hi Katie,
Thanks for getting in touch!
I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 09:36, 16/06/20
When is the hotel allowing bookings to go ahead again due to COVID-19?
gemma, 10:19, 16/06/20
Hi Gemma,
Thanks for getting in touch.
Every venue we work with are following Government guidelines and will reopen when it is safe to do so. You are welcome to contact Yotel directly and they'll be happy to advise.
I hope this helps.
Jen, itison Customer Support, 10:38, 16/06/20
Hi there,
I was wondering if YOTEL guests still have a discount on the NCP car park nearby ?
03:28, 23/05/21
Hi there,
Thanks for getting in touch!
I'm happy to let you know the nearest NCP car park is at Castle Terrace, EH1 2EW. YOTEL guests can park at a special rate of £12 for 24 hours. Please let reception know if you’re using the NCP car park and they will issue you with a discount voucher to present on leaving the car park.
There is limited on-street parking nearby, charged at £4.60 per hour, Monday to Saturday, 8.30am – 6.30pm. Parking is free of charge outside of these hours.
I hope this helps!
Rachael, itison Customer Support, 10:36, 24/05/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay with breakfast and late check-out for two with optional cocktail on arrival
Voucher is valid from Thur 2 Jan 2020 until Fri 25 Dec 2020, valid 7 days; subject to availability.
Excludes 7 - 8, 14 - 15 Feb, 7 - 8 Mar, 31 March - 1 July and 1 - 31 Aug 2020.
A supplementary charge of £10 is required for Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Tue 1 Dec 2020 (we don’t want you to miss out!).
Online bookings only.
You risk forfeiting your voucher if you cancel within 72 hours of your booking.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 12noon.
Standard Queen cabin available.
Cabin can be upgraded or stays extended by a night for a supplementary charge per cabin per night; please discuss directly with hotel.
Please note a valid credit/debit card must be presented at check-in.
A £100 security deposit Sunday to Thursday and £200 on Friday, Saturday and is required and is only accepted on card. Please note that this security deposit will take 5-10 business days from the day of departure to return to your bank account.
Includes 24-hour access to the gym.
Option 2: Includes a choice of cocktail each from Cosmopolitan, Mojito, Margarita, Blue Lagoon and Purple Rain; subject to change. Alcohol can be replaced with a soft drink.
Max of 2 children permitted in a family cabin for an extra £50 supplement per night, sleeps 4 and includes breakfast. Cots are available on request
No pets permitted with exception of assistance dogs.
Wheelchair access available, please discuss directly with hotel before booking.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.