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It said optional breakfast so how much is breakfast
gwen, 11:38, 13/10/21
Hi Gwen,
Thanks for getting in touch!
I can confirm Option 1 does not include breakfast and costs £55.00. Option 2 then includes breakfast and costs £65.00.
I hope this helps!
Courtney, itison Customer Support, 12:07, 13/10/21
Hi can I ask the cost for two for two nights with
Breakfast included? Thank you.
14:48, 13/10/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know the option for a 2-night stay is priced at £125.
I hope this helps!
Wallis, itison Customer Support, 15:44, 13/10/21
Thank you.
21:47, 13/10/21
Is this available for a one night stay for two with breakfast for Saturday the 23rd of October?
Samuel, 16:28, 13/10/21
Hi Samuel,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 16:46, 13/10/21
Hi, is there an extra charge for Saturday stays?
11:44, 14/10/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know a supplementary charge of £30 is required for Saturday stays; payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 11:53, 14/10/21
Can a 3rd adult be added to the room for the supplementary offer in the family room?
Lisa, 19:59, 20/10/21
Hi Lisa,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Pocotel Glasgow City Centre directly on 0141 473 0100 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 08:07, 21/10/21
Is there parking
18:39, 26/10/21
Hi there,
Thanks for getting in touch!
I can confirm that there is parking available close to the hotel at NCP Oswald Street for a discounted rate; please discuss with the hotel at time of booking.
I hope this helps!
Sandy, itison Customer Support, 12:32, 27/10/21
Hello, is there a swimming pool at this hotel?
Leanne, 09:45, 18/11/21
Hi there,
Thanks for getting in touch.
I can confirm there isn't a swimming pool at this hotel.
I hope this answers your query though.
Rachael, itison Customer Support, 10:43, 18/11/21
I would like to buy this as a gift l put my details in but how do I put the name of the person l am buying for
00:46, 18/12/21
Hi there,
Thanks for getting in touch!
After purchasing your voucher select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.
If you’d rather email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.
I hope this helps.
Jen, itison Customer Support, 11:14, 18/12/21
I got this as a gift at Christmas from my daughter. How do I book on line as hotel has informed me I do it through itison?
Anne, 18:41, 20/01/22
Hi Anne,
Thanks for getting in touch!
I'm really sorry you've had trouble making a booking. Please contact support@itison.com and we'll be happy to lend a hand.
I hope this helps!
Fiona, itison Customer Support, 09:47, 21/01/22
Hi, before I purchase is this deal available on 10th-12th March?
Katie, 17:08, 21/02/22
Hi Katie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 17:28, 21/02/22
Can you please confirm this hotel is opened as it us showing permanently closed online.
I have a booking for 8th April
Nicola, 16:38, 29/03/22
Hi Nicola,
Thanks for getting in touch!
I'm really sorry if you didn't get our previous email, but I can confirm that Pocotel has unfortunately closed.
A refund was issued to you on the 22nd of March. If you can't see this on your statement then please get in touch with support@itison.com.
I hope this helps in the meantime.
Fiona, itison Customer Support, 17:12, 29/03/22