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Hello, if we are still in tier 3 restrictions, will the voucher be extended of refunded?
08:09, 16/12/20
Hi there,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact NUSPA Durham directly on 0191 372 7222 and they'll be happy to discuss.
I hope this helps.
Rachael, itison Customer Support, 08:15, 16/12/20
If i buy this voucher & Covid restrictions are still in place will the offer dates be extended ?
Barbara, 11:11, 08/01/21
Hi Barbara,
Thanks for getting in touch.
For information about our Covid-19 guarantee, just head to https://www.itison.com/guarantee.
I hope this helps!
Gillian, itison Customer Support, 11:27, 08/01/21
Hello :)
Will it be available from the reopening date of English spas in April ?
Many thanks
10:17, 07/03/21
Hi there,
Thanks for getting in touch!
You will be able to use this voucher as soon as NUSPA Durham is able to reopen in line with government guidelines.
I hope this helps!
Gillian, itison Customer Support, 12:11, 07/03/21
Afternoon have you got availability on sat 15th May for a spa day for one please?
Carole, 14:13, 05/05/21
Hi Carole,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact NUSPA Durham directly on 0191 372 7222 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 14:19, 05/05/21