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Have you any rooms available for 16th September please
16:17, 07/09/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 16:33, 07/09/20
Is this deal available 7 days
Muriel, 07:54, 14/09/20
Hi Muriel,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid 7 days, subject to availability.
I hope this helps!
Jen, itison Customer Support, 10:28, 14/09/20
Hello, does this hotel offer car parking?
08:40, 14/09/20
Hi there,
Thanks for getting in touch!
I can confirm there is no on site parking but the closest car park is NCP Oswald Street, less than a 5 minute walk to the hotel. YOTEL guests can park for a special rate of £10 per 24 hours. Please let Mission Control know if you’re using NCP car park on arrival and they will issue you with a discount voucher.
I hope this helps!
Jen, itison Customer Support, 10:30, 14/09/20
Is there a swimming pool in it .
Martha, 09:30, 14/09/20
Hi Martha,
Thanks for getting in touch.
I can confirm this hotel doesn't have a pool.
However, I hope this helps!
Jen, itison Customer Support, 10:32, 14/09/20
Could you please tell me how to go about making a booking with my voucher
Robert, 00:06, 17/09/20
Hi Robert,
Thanks for getting in touch!
Once you've bought this deal, you'll be able to make a booking online immediately through the Book Now button on your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 08:52, 17/09/20
Is the room £59 for two people or £59 each for 1 night
Karen, 09:11, 22/09/20
Hi Karen,
Thanks for getting in touch!
Each £59 voucher is for two people.
I hope this helps!
Gillian, itison Customer Support, 09:19, 22/09/20
Will vouchers be extended due to the time period we are in tier 4 and unable to use them?
22:30, 17/11/20
Hi there,
Thanks for getting in touch!
If you're unable to use your voucher due to tier restrictions, please contact us at support@itison.com and we'll be happy to discuss.
I hope this helps.
Wallis, itison Customer Support, 08:00, 18/11/20