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Hi
Do you know if this is a castle room stay or a courtyard room?
Thanks Claire
Claire, 12:07, 22/01/22
Hi Claire,
Thanks for getting in touch!
I can confirm this offer includes a Courtyard double or twin room. Rooms can be upgraded to a castle feature room for a supplementary charge from £50 per room per night; please discuss and pay directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 12:39, 22/01/22
Are dogs allowed to stay?
11:06, 21/02/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm a max of 2 pets are permitted for a supplementary charge of £20 per pet per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 11:44, 21/02/22
Do you have availability 6th to eighth of April please ?
Diane, 10:54, 19/03/22
Hi Diane,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Lumley Castle Hotel directly on 0191 389 1111 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 11:40, 19/03/22
Hi is the voucher valid for 7 days after purchase or valid until the end of May
Glen, 18:23, 20/04/22
Hi Glen,
Thanks for getting in touch!
I can confirm this deal is valid until Tue 31 May 2022, and can be used 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 08:29, 21/04/22