Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi is 23 of January available for 8 ?
13:32, 13/11/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 15:27, 13/11/21
And what time is table available for that day , i prefer around 1
13:32, 13/11/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 15:27, 13/11/21
Hi There,
Was wondering if I could purchase one voucher to share between 3 people? just whenever weve bought afternoon teas in the past theres far too much.
Anna, 09:52, 01/12/21
Hi Anna,
Thanks for getting in touch!
I can confirm this offer is for two people, and can't be used to split between three.
I hope this helps!
Courtney, itison Customer Support, 09:59, 01/12/21
Are vouchers sent out by post?
18:46, 01/12/21
Hi there,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher by email.
I hope this helps!
Wallis, itison Customer Support, 09:26, 02/12/21
Hi, one of the party has a nut allergy, can this be catered for? Thank you
Gillian, 20:52, 17/12/21
Hi Gillian,
Thanks for getting in touch!
To discuss if a nut allergy can be catered for, you're welcome to contact Cup directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:06, 18/12/21
Hi I have just booked this but I haven’t got a voucher through to book?
17:46, 03/02/22
Hi there,
Thanks for getting in touch!
We're sorry to hear your voucher hasn't arrived with you quite yet, we'd recommend checking your spam/junk folder in case it's filtered in there.
Otherwise, you can sign into your account and select My itison and My Vouchers to see all of your orders.
I hope this helps!
Fiona, itison Customer Support, 09:54, 04/02/22
Hi. How do I book on line as CUP web page does not have facility for third party offer ( Itison ) bookings?
Thanks
Alan, 10:47, 23/02/22
Hi Alan,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Wallis, itison Customer Support, 11:24, 23/02/22