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Hi. Can I book afternoon tea at Grand Central Hotel for 5 people?
18:52, 29/07/22
Hi there,
Thanks for getting in touch!
Our vouchers are for two or four people only, but you're welcome to contact The Grand Central Hotel directly 0141 240 3491 to discuss the possibility and cost of adding a fifth person to your booking and they'll be happy to advise.
I hope this helps!
Fiona, itison Customer Support, 08:14, 30/07/22
Is there a gluten free option availalble?
15:29, 12/08/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten-free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Wallis, itison Customer Support, 15:59, 12/08/22
If the hotel get back to me saying they are fully booked for my date, will i receive a refund?
21:27, 22/08/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 09:22, 23/08/22
Can I cancel voucher as I have a gift voucher I would like to use
Doris, 11:59, 04/09/22
Hi Doris,
Thanks for getting in touch!
Not to worry - please just contact support@itison.com within 14 days of purchase and we'll do our best to help.
I hope this answers your question.
Caitlin, itison Customer Support, 12:15, 04/09/22
I've just booked afternoon tea and paid with my debit card, can I cancel and rebook with my itison gift voucher please?
Doris, 11:55, 04/09/22
Hi Doris,
Thanks for getting in touch!
Not to worry - please just contact support@itison.com within 14 days of purchase and we'll do our best to help.
I hope this answers your question.
Caitlin, itison Customer Support, 12:14, 04/09/22
My husband doesn’t have butter on sandwiches. Will the venue provide sandwiches unbuttered? I’m happy to have mine without butter too, to make things easier
10:18, 05/09/22
Hi Margaret,
Thanks for getting in touch!
You're welcome to contact Grand Central Hotel directly on 0141 240 3491 to discuss any dietary requirements when booking.
I hope this helps!
Lucy, itison Customer Support, 12:02, 05/09/22
Can clotted cream be substituted with real whipped cream? Thanks
Alistair, 11:31, 14/09/22
Hi Alistair,
Thanks for getting in touch!
You're welcome to contact the Grand Central Hotel directly on 0141 240 3491 to discuss any questions regarding the afternoon tea and they'll be happy to help!
I hope this helps,
Lucy, itison Customer Support, 16:44, 14/09/22
Hi, does this include sandwiches (Glasgow Central Champagne aft tea) as there are none in photos (but mentioned in sample menu). I know someone who went years ago and there were no sandwiches so just want to check.
Thanks
Fiona, 10:15, 18/09/22
Hi Fiona,
Thanks for getting in touch!
You're welcome to contact Champagne Central directly, on 0141 240 3491, to discuss what is included in their afternoon tea and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 09:47, 19/09/22
Hi.. I’m hoping to book for eight as a special birthday treat for three nieces and my sisters..
It is allowing me to select 2x4 afternoon tea options.. Will that be a problem..? Thanks Ann
Ann, 15:47, 21/09/22
Hi Ann,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted but only a maximum of 2 vouchers can be used for a table of 4.
If you're looking to book for a table of 8, you're welcome to contact to discuss the possibility of paying directly for the remaining 4 guests.
I hope this helps!
Lucy, itison Customer Support, 17:33, 21/09/22