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Is there any avalibility for sun 7th nov
15:50, 02/11/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 16:18, 02/11/21
Can I only use this next year or can I use it now if I buy? Thanks x
Jade, 22:40, 17/11/21
Hi Jade,
Thanks for getting in touch!
I'm afraid this voucher can only be used from Tuesday 4th January 2022.
I hope this answers your question!
Gillian, itison Customer Support, 08:54, 18/11/21
Hi,
With this deal it says online bookings only, but it says on the retailers website "no itison online bookings taken"
Could you explain how to book please.
Thanks
Isobel, 09:54, 06/12/21
Hi Isobel,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking through the itison booking link.
I hope this helps!
Jen, itison Customer Support, 11:07, 06/12/21
Can I use this voucher and then buy 2 kids afternoon teas as well for when I come?
Kirsten, 11:57, 09/12/21
Hi Kirsten,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Cup directly to discuss the possibility and cost of adding 2 kids afternoon teas to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 14:32, 09/12/21
Can i bring a baby in a carry cot with me?
Leigha, 10:38, 12/01/22
Hi Leigha,
Thanks for getting in touch!
You're welcome to contact Cup directly to discuss the possibility of bringing a carry cot and they'll be happy to advise.
I hope this helps!
Laura, itison Customer Support, 11:21, 12/01/22
What does it mean by “valid 7 days”
13:21, 14/01/22
Hi there,
Thanks for getting in touch!
I'm happy to say that 'valid 7 days' means the voucher can be used every day of the week, including weekends.
I hope this helps!
Fiona, itison Customer Support, 15:55, 14/01/22
With the afternoon tea do you receive a glass of Prosecco??
Annmarie, 14:54, 20/01/22
Hi there,
Thanks for getting in touch!
I'm afraid this deal doesn't include any alcohol.
I hope this answers your question though!
Gillian, itison Customer Support, 15:01, 20/01/22
Hello,
Does this include gluten-free as I can't see any info on that?
Thanks Nicola
Nicola, 10:59, 25/01/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know that gluten free options are available for a supplement of £5 per person; please advise restaurant at time of booking.
I hope this helps!
Fiona, itison Customer Support, 11:36, 25/01/22
It does, thanks!
Nicola, 17:03, 25/01/22
Could I book Merchant City Cup for Saturday 5th March but for 2pm ???
Gail, 11:25, 28/01/22
And it’s for 6 people -so 3 vouchers
Gail, 11:26, 28/01/22
Hi Gail,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your vouchers.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 12:07, 28/01/22