Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi would you accept a toddler and dog with this stat of we brought our own travel cot?
Many thanks
Claire
08:14, 11/08/22
Hi Claire,
Thanks for getting in touch!
I can confirm that children are permitted when included in the headcount. To discuss the possibility of adding an additional person, please contact RiverBeds directly on 01855 413 014 and they'll be happy to advise.
A maximum of 2 dogs are permitted at a supplementary charge of £25 per dog per stay; payable directly to RiverBeds.
I hope this helps!
Fiona, itison Customer Support, 09:32, 11/08/22
Hi. Do the pods have their own toilet and shower?
Nicola, 13:40, 11/08/22
Hi Nicola,
Thanks for getting in touch!
I'm happy to let you know The Wee Lodge boast a kitchenette, bedroom and en-suite shower room.
I hope this helps!
Fiona, itison Customer Support, 16:11, 11/08/22
Hi there,
Do you have enough bothys to book for 10-12 people at the end of March?
Many thanks,
Claire :)
17:57, 14/08/22
Hi Claire,
Thanks for getting in touch!
To discuss booking for a larger group please contact RiverBeds Luxury Wee Lodges directly, on 01855 413 014, and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 08:04, 15/08/22
Do you have wifi
16:46, 24/08/22
Hi Donna,
Thanks for getting in touch!
I'm happy to let you know that there is free WiFi at Woodlands Glencoe.
I hope this helps!
Lucy, itison Customer Support, 11:41, 25/08/22
Hello
Is there any restaurant close to the cottage ? Or maybe any supermarket where we can buy some groceries? Or even is there any places that we can find for take away ?
Is there a TV with nextflix ? Or even Wi-Fi ? Thanks
08:49, 17/09/22
Hi there,
Thanks for getting in touch!
To check local facilities before buying a voucher, please contact RiverBeds Luxury Wee Lodges directly on 01855 413 014 and they'll be happy to discuss.
They'll also be able to answer your queries on the amenities of the lodge.
I hope this helps!
Wallis, itison Customer Support, 10:36, 17/09/22
I’m trying to book the lodge with the hot tub with itison but how do I know if there is availability on the 7th / 10 ? It doesn’t show me any dates but at the same time it shows available without any calendar.
08:51, 17/09/22
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact RiverBeds Luxury Wee Lodges directly on 01855 413 014 and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Wallis, itison Customer Support, 10:33, 17/09/22
Hello,
Is there availability for 28-30th December?
Eimear
17:09, 05/11/22
Hi Eimear,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact RiverBeds Luxury Wee Lodges directly on 01855 413 014 and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Caitlin, itison Customer Support, 18:05, 05/11/22
Hi if I buy the voucher is there availability 27th December
Karen, 21:39, 18/11/22
Hi Karen,
Thanks for getting in touch.
I'm afraid this deal excludes 23rd December 2022 - 7th January 2023, so wouldn't be valid to use between these dates.
Fiona, itison Customer Support, 09:16, 19/11/22
Hello! How do I use the voucher once I have purchased it. I am buying it as an Xmas present. Do they just go online and use a prompt code, or do they phone up to book, and pass the code you get when purchased. I’m assuming they won’t have to pay anything?
17:14, 04/12/22
Hi there,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Hannah, itison Customer Support, 18:58, 04/12/22