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How do you state that you would like tickets to be seated together? Thanks
14:51, 02/12/21
Hi there,
Thanks for getting in touch.
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
If you are purchasing multiple tickets and looking to sit together, please confirm at the time of booking to ensure seats are allocated.
I hope this helps!
Rachael, itison Customer Support, 14:58, 02/12/21
I would like to check there is available seating for two before buying this, can i do this please?
thank you,
Lynn
14:38, 06/12/21
Hi there,
Thanks for getting in touch.
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
If you are purchasing multiple tickets and looking to sit together, please confirm at the time of booking to ensure seats are allocated.
I hope this helps!
Rachael, itison Customer Support, 15:15, 06/12/21
Rachael,
This does not help.
If i purchase the tickets and cannot get a seat together, then i would expect a refund.
Therefore, i would like to know if there is a way to check this before i purchase the tickets?
Thanks.
15:31, 06/12/21
Hi Lynn,
Thanks for getting back in touch.
The event provider will always do their best to ensure groups are sat together, this is usually only difficult for particularly large groups.
Please note, our event tickets are non-refundable after purchase, unless the event is cancelled.
I hope this answers your question.
Courtney, itison Customer Support, 16:10, 06/12/21
Rachael,
This does not help.
If i purchase the tickets and cannot get a seat together, then i would expect a refund.
Therefore, i would like to know if there is a way to check this before i purchase the tickets?
Thanks
16:09, 06/12/21
Hi Lynn,
Thanks for getting back in touch.
The event provider will always do their best to ensure groups are sat together, this is usually only difficult for particularly large groups.
Please note, our event tickets are non-refundable after purchase, unless the event is cancelled.
I hope this answers your question.
Courtney, itison Customer Support, 16:10, 06/12/21
Courtney,
thank you for your response. I contacted champions travel and they are sold out for this game, glad i checked prior to purchase,
thanks.
16:24, 06/12/21
Hi there,
Thanks for getting back in touch.
I'm really sorry to hear this deal unfortunately doesn't work for your group on this occasion, but hopefully a more suitable deal will pop up soon!
Gillian, itison Customer Support, 16:39, 06/12/21
Courtney,
thank you for your response. I contacted champions travel and they are sold out for this game, glad i checked prior to purchase,
thanks.
16:25, 06/12/21
Hi there,
Thanks for getting back in touch.
I'm really sorry to hear this deal unfortunately doesn't work for your group on this occasion, but hopefully a more suitable deal will pop up soon!
Gillian, itison Customer Support, 16:39, 06/12/21