Frequently asked questions

The Event

1. What is itison Drive-In Movies?

Scotland’s most exciting drive-in movie experience! We’ve welcomed over 200,000 visitors to our sold events enjoying screenings of Harry Potter at Glencoe, Jaws overlooking the sea at Troon and Valentine’s Day showings of Top Gun at Edinburgh Airport.

Last summer, we held our first socially-distanced at Loch Lomond Shores with 98% of our guests saying they felt safe with all of the measures in place.

Now, we’re back for this May bank holiday with two awesome line ups:

Batman at Hopetoun House
Harry Potter at Hopetoun House

2. When is itison Drive-In Movies?

itison Drive In Movies: Harry Potter at Hopetoun House is taking place on the 28th & 29th of May.

itison Drive In Movies: Batman at Hopetoun House is taking place on the 30th of May .

You can see screening times here.

3. What movies are you showing?

You can check out our line-up here.

Tickets

1. Where do I buy tickets?

Tickets go on sale here at 7:30am on Thursday 25th March, exclusively on itison.

2. How much are tickets?

Tickets are £32 per car, which includes a £5 booking fee.

3. How many people can I bring per ticket?

Your ticket covers your vehicle, a driver and up to 4 passengers. We recommend you don’t overload your car to ensure all passengers can comfortably view the screen through the windscreen.

4. Do I need to print my ticket?

You must bring your ticket to the event and you can either print it or show it on your phone. Please keep in mind signal may be patchy, so if you're going to show your ticket on your phone we'd recommend taking a screenshot to be on the safe side!

5. Can I buy tickets for multiple screenings?

Absolutely! You're welcome to attend as many screenings as you like. If you have tickets for consecutive screenings, please let the stewards know when you arrive and show them your ticket for the next movie. Between screenings, a steward will guide your car forward to the front of the park or ask you to re-join the queue to enter.

Need to know

1. What are you doing to make the event safe during Covid?

Our first socially distanced Drive In event took place last summer at Loch Lomond Shores with 98% of ticketholders surveyed saying they felt safe with all the Covid measures in place, and would return to another itison Drive-in.

We’ve appointed our own dedicated Covid safety officer to ensure that we implement all of the Scottish Government guidelines – we are liaising with the government and Event Scotland on a regular basis and have a series of safety measures in place including:

  • You must not attend the event if you are showing or any member of your household are experiencing symptoms of COVID-19 or have been told to self-isolate, or if you have been in close contact with anyone from outside your household who is displaying symptoms.
  • You should not leave your car at any time unless going to the loos or to the catering area
  • Mandatory face masks when outside your car (unless exempt)
  • A reduced capacity to ensure improved spacing
  • A dedicated Covid Control Officer on site to ensure guidelines are followed
  • Tickets scanned through your car window
  • Social distancing measures, and strict one way systems, in place at the catering area and loos
  • Dedicated queue managers to ensure everyone is staying safe and distanced when outside their car
  • A dedicated full time cleaning crews for loos! Toilets are cleaned frequently and there’s loads of hand wash and sanitising stations
  • PPE for our team
  • Information on on-site guidelines will be sent to all ticketholders in advance of the event, to allow you to plan for your visit and adhere to all guidelines.
  • For advice on staying safe, please visit http://www.gov.scot/publications/coronavirus-covid-19-phase-3-staying-safe-and-protecting-others
2. Can I travel to Drive In from an area in a different tier?

Please visit the Scottish Govt website for the latest guidance on travel and tiers.

3. Is the event wheelchair accessible?

Yes, Drive-In is suitable for those in wheelchairs or with mobility issues.

4. Is food & drink available to buy?

Yes! There’ll be gourmet street food including veggie, vegan and gluten-free options for take away. Social distance measures will in place in the queue and our team will be on hand to ensure everyone is sticking to the rules.

Please note, there is no alcohol sold or permitted on-site.

5. When do I arrive for my screening?

The gates open 2 hours in advance of each screening time. You’ll be sent an email ahead of your screening with all the need-to-know info – including gates open time. You must not arrive prior to the gates open time or will be asked to leave and return at the correct time.

6. What should I bring?

You'll need a vehicle with a working FM radio in order to hear the movie. A copy of your ticket is required – either printed or on your phone. We'd recommend taking a screenshot as signal may be patchy. You might also want to bring a pillow or duvet to make your experience extra cosy in the car.

7. Are 4x4s and people carriers permitted?
Yes, these vehicles will be accommodated in a dedicated area. Please note, no vans, coaches or commercial vehicles are allowed.

8. Are there toilets on site?
Of course! Including accessible toilets. Please note we will have social distancing measures in place that must be adhered to. There is also increased hygiene measures including hand sanitiser stations, and toilets will be cleaned regularly.

9. How do I hear the movie?
You need to have an FM radio (in-car or handheld) to hear the movie. Details of frequency will be provided on arrival.

10. is this suitable for kids?
Yes! Bear in mind, some of the movies are rated 15 or 18, so parental discretion is advised.

11. Can I bring my pet?
Assistance and well-behaved dogs are permitted. Please note that it's a busy event with lots of cars, so owners must ensure that dogs remain on a leash when they're outside.

12. What if the weather's bad?

If there's a little rain, just turn on your windscreen wipers! In the unlikely event of extreme weather conditions, please check our Facebook and Twitter pages for updates before setting off.

Refunds & Cancellations

1. What happens if the event is cancelled due to Covid restrictions?

The event will only go ahead if we're able to do so in a safe and responsible way. If government guidelines at the time of the event mean it would not be safe to go ahead, the event will be re-arranged or cancelled, with ticket-holders given their choice of a refund or ticket to a new date if we reschedule.

2. I've bought a ticket and can no longer make the screening, can I get a refund?

Unfortunately, tickets are non-refundable and non-exchangeable. You can gift your ticket to a friend though and make their day.