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Frequently asked questions

The Event

1. What is itison Drive-In Movies?

Scotland’s most exciting drive-in movie experience! We’ve welcomed over 200,000 visitors to our sold events enjoying screenings of Harry Potter at Glencoe, Jaws overlooking the sea at Troon and Valentine’s Day showings of Top Gun at Edinburgh Airport. And now we’re adding our Summer of Lockdown series where you can enjoy a movie on the world’s largest mobile LED screen, our famous car-aoke, gourmet street food whilst maintaining social distancing (including going for a pee!).

Please read below everything we’re doing to make our event safe during Covid. We’ve been working closely with the Scottish Government and implementing a series of new measures to make our events event safer.

2. When is itison Drive-In Movie Summer (of lockdown)?

Drive-In is taking place from 29th July – 4th August 2020.

3. What movies are you showing?

You can check out our line-up here.

Tickets

1. Where do I buy tickets?

Tickets go on sale here at 10am on Tuesday 30th June 2020 exclusively on itison.

2. How much are tickets?

Tickets are £32 per car, which is inclusive of a £5 booking fee.

3. How many people can I bring per ticket?

Your ticket covers your vehicle, a driver and up to 4 passengers. We recommend you don’t overload your car to ensure all passengers can comfortably view the screen through the windscreen.

4. Do I need to print my ticket?

You must bring your ticket to the event and you can either print it or show it on your phone. Please keep in mind signal may be patchy, so if you're going to show your ticket on your phone we'd recommend taking a screenshot to be on the safe side! Please note, we will not be physically taking tickets, due to Covid 19, and will scan them through the car window.

5. Can I buy tickets for multiple screenings?

Absolutely! You're welcome to attend as many screenings as you like. If you have tickets for consecutive screenings, please let the stewards know when you arrive and show them your ticket for the next movie. Between screenings, a steward will guide your car forward to the front of the park or ask you to re-join the queue to enter.

Need to know

1. What are you doing to make the event safe during Covid?

We’ve been liaising with Event Scotland and the Scottish Government for weeks and have established a series of working practices to make our event even safer and socially distanced. Here are some of the main elements:

  • We have reduced the number of cars allowed on-site to ensure adequate spacing
  • There will be no need to hand over your ticket; we can scan from a distance, through the window
  • Social distancing measures will be in place at the catering area and toilets, and our team will be on hand to ensure everyone is sticking to the rules
  • Toilets will be cleaned more regularly and hand sanitiser stations will be placed around the site
  • We’re also implementing new ways of working for our team and they’ll all be given appropriate PPE, to protect themselves and others
2. I have been told to self-isolate. Can I still attend the event??

No. Please do not come if:

  • You or anyone from your household is displaying symptoms of Covid-19 (cough, temperature, loss of taste/smell. Check the government website for full list of symptoms)
  • You or anyone from your household has been told to self-isolate
  • You have recently been in contact with anyone from outside of your household who has displayed symptoms or is self-isolating
3. Is the event wheelchair accessible?

Yes, Drive-In is suitable for those in wheelchairs or with mobility issues.

4. Is food & drink available to buy?

Yes! There’ll be gourmet street food including veggie, vegan and gluten-free options for take away. Social distance measures will in place in the queue and our team will be on hand to ensure everyone is sticking to the rules.

Please note, there is no alcohol sold or permitted on-site.

5. When do I arrive for my screening?

The gates open 1.5 - 2 hours in advance of each screening time. Check your ticket for the gate-open time for the screening you’re attending.

6. What should I bring?

You'll need a vehicle with a working FM radio in order to hear the movie. A copy of your ticket is required – either printed or on your phone. We'd recommend taking a screenshot as signal may be patchy. You might also want to bring a pillow or duvet to make your experience extra cosy in the car.

7. Are 4x4s and people carriers permitted?
Yes, these vehicles will be accommodated in a dedicated area. Please note, no vans, coaches or commercial vehicles are allowed.

8. Are there toilets on site?
Of course! Including accessible toilets. Please note we will have social distancing measures in place that must be adhered to. There is also increased hygiene measures including hand sanitiser stations, and toilets will be cleaned regularly.

9. How do I hear the movie?
You need to have an FM radio (in-car or handheld) to hear the movie. Details of frequency will be provided on arrival.

10. is this suitable for kids?
Yes! Bear in mind, some of the movies are rated 15 or 18, so parental discretion is advised.

11. Can I bring my pet?
Assistance and well-behaved dogs are permitted. Please note that it's a busy event with lots of cars, so owners must ensure that dogs remain on a leash when they're outside.

12. What if the weather's bad?

If there's a little rain, just turn on your windscreen wipers! In the unlikely event of extreme weather conditions, please check our Facebook and Twitter pages for updates before setting off.

Refunds & Cancellations

1. What happens if the event is cancelled due to Covid restrictions?

If the event is cancelled for any reason, your ticket will automatically be refunded by itison via your original payment method within 3-5 working days.

2. I've bought a ticket and can no longer make the screening, can I get a refund?

Unfortunately, tickets are non-refundable and non-exchangeable. You can gift your ticket to a friend though and make their day.