Shop with confidence. Read our Covid-19 guarantee

Our guarantee

In these unprecedented times, we’re fully committed to our 1.8 million members and the thousands of local businesses we work with. These are tough times for us all, but we will get through this together.

That’s why we’ve introduced the itison guarantee to you, our members. We want you to feel comfortable to continue supporting local businesses and investing in things to look forward to when the time is right.

  • As of Tues 24th March 2020, anything you buy will be covered by the itison guarantee.
  • If you buy something for your favourite business and your voucher can’t be used in the future due to the business closing, we’ll give you itison credit to the value of that voucher for a full 12 months from the date of issue.

If you’ve already purchased a voucher, please bear with us. We’re working with all our businesses at the moment and will be in touch with more information soon.

Thanks for continuing to support us and all the amazing businesses we work with during this time, it really means the world.