Reviews
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The Spa was very relaxing!
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Bought this impulsively and so glad I did. Took my friend along and it was a lovely experience, so much so that I’ve bought another voucher and booked in soon. Would highly recommend. Such a relaxing experience.
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Loved this, it was great to relax but there was always a queue for the water cooler as it was terrible barley any water out... and i think it would be nice to have a cold only shower to cool down as the snow room isn't as effective although still a fun addition.
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Lovely time spent catching up with a friend experiencing this lovely spa.
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On arrival the receptionist was lovely
However after filling out our consultations we were left and had to find someone to get us started. This girl was lovely and thorough showing us the changing rooms etc. the spa was lovely however it was busy for being a small space and an allocated time, some of the surrounding were quite dirty and after asking a member of staff about something not working it was just brushed off.
All the room were lovely but unlike the website there was no direction as to which order to use them in for the maximum experience
Changing facilities were equipped but again not everything on working order
After our spa we waited in the lounge for quite a while before having to go and find someone to ask about the included Prosecco.
We opted to go to the bar for this upstairs and the man there was very attentive
Overall a lovely experience but guidance could be clearer and perhaps more limited numbers and things in working order.
Worth a visit but wouldn’t pay the full price
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Spa experience was as always - but the spa are cutting corners and it detracts from experience. E.g. no bottled water and their water dispenser was empty. No plastic bags available to put wet swimsuit in. No additional towels for hair drying. And the kitchen closed early so couldn’t get snacks despite there being a spa menu on tables. Spa manager however was helpful and rustled us up muffins but the spa assistant was not prepared to be helpful at 4:20 as kitchen was to close at 4:30pm! Wouldn’t go back and have gone to Blythswood for over 10 years!
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Loved my time here. 2 hours of relaxing and Staff were great
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The service was very very slow at the restraunt. I waited 20 minutes for somebody to come and take an order. And a further 30 minutes to get a scone.
2 out of 4 showers weren’t working which meant there was que for people to get showered. Shower rooms were busy due to this. One shower had no sign that it wasn’t working and the water was scorching hot and could not be cooled down.
Very very disappointed with the service for a newly renovated spa
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Friendly, helpful staff . Lovely place .
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Every staff member was so welcoming, facilities are great - felt so relaxed afterwards. Will definitely be back!