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Can l choose a specific date when buying this
Robert, 15:37, 28/09/20
Hi Robert,
Thanks for getting in touch!
I'm happy to confirm once you've purchased, you'll be able to check availability and make your booking through the link on your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 16:36, 28/09/20
Hi if I purchase this deal and COVID 19 restrictions are changed before mid October am I able to get a refund
Sheryl, 21:43, 28/09/20
Hi Sheryl,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact The Angus Hotel directly on 01250 872455 and they'll be happy to discuss.
I hope this helps.
Wallis, itison Customer Support, 08:01, 29/09/20
Hey in regards to the question I asked a few days ago about this deal.I contacted the hotel and their reply was to contact you.They said you have the decision as to wether I could get a refund if Covid restrictions change.I do t want to go ahead an but this deal if anything changes and I lose out.Can you please advise ,thank you
Sheryl, 09:11, 01/10/20
Hi Sheryl,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase, and you can read more about our Covid-19 guarantee by heading to https://www.itison.com/pages/guarantee.
The hotel does hold a 48-hour cancellation policy, and we'd advise getting in touch with them in advance of your booking if you need to rearrange or cancel your booking as this is at their discretion. If you need any further help though you're welcome to then contact us at support@itison.com and we're happy to raise this with the hotel, however we cannot guarantee a refund outwith the 14 day cooling off period.
I hope this helps!
Wallis, itison Customer Support, 10:50, 01/10/20
Hi i am looking to purchase this deal for November, can you tell me how much extra for a second night, also are the spa facilities open.
Thank you ann
ann, 16:23, 01/10/20
Hi Ann,
Thanks for getting in touch!
I can confirm option two is £139 for a 2 night stay for two with wine on arrival, 2 course dinner one night, afternoon tea on arrival, breakfast each morning and leisure access.
To confirm if the facilities are open and running as normal, you're welcome to contact the team at The Angus Hotel by calling 01250 872455 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 16:56, 01/10/20
Hi
Thank you for the quick reply much appreciated.
Ann
ann, 18:23, 01/10/20