Hi there - we are booked for night of 21st Feb 2021 but if we are still in lockdown then, can you please advise what our options are
David, 10:08, 24/01/21
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
If you'd like to rearrange your booking to a later date, please contact Enterkine House Hotel directly on 01292 520 580 before the 17th of February and they'll be happy to discuss.