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What date do you have to use this by and what days can you go. Thanks
18:53, 23/11/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know that this deal is valid from Thursday 1st December 2022 until Friday 31st March 2023; subject to availability. Stays in December are valid Sunday to Thursday, and stays from January to March are valid 7 days a week.
I hope this helps!
Grace, itison Customer Support, 09:22, 24/11/22
Can I give this to my son as a present even though I’ve bought it in my name? Thank you
19:08, 25/11/22
Hi there,
Thanks for getting in touch.
Once you've ordered this deal you'll receive a unique voucher, and to give this, just select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.
If you’d rather email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.
I hope this helps!
Wallis, itison Customer Support, 10:39, 26/11/22
Hi is their something i can print or be sent its a xmas gift
henry, 10:33, 26/11/22
Hi Henry,
Thanks for getting in touch.
Once you've ordered this deal you'll receive a unique voucher, and to give this, just select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.
If you’d rather email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.
I hope this helps!
Wallis, itison Customer Support, 10:39, 26/11/22
Can this deal be used on Saturday 11th March?
Michael, 18:29, 28/11/22
Hi Michael,
Thanks for getting in touch.
I'm afraid the 10th - 12th March is excluded from this offer.
I hope this answers your question, though.
Courtney, itison Customer Support, 09:33, 29/11/22
Can we bring a child age 4
Claire, 14:07, 30/11/22
Hi Claire,
Thanks for getting in touch!
I'm happy to let you know children are permitted and can be accommodated in a suite. To discuss the possibility and cost of this, please contact The Glasshouse directly on 0131 525 8200 who will be happy to advise!
I hope this helps!
Caitlin, itison Customer Support, 17:29, 30/11/22
Is there parking ?
Claire, 14:07, 30/11/22
Hi Claire,
Thanks for getting in touch!
To discuss the possibility and cost of local parking, please contact The Glasshouse directly on 0131 525 8200 who will be happy to advise!
I hope this helps!
Caitlin, itison Customer Support, 17:31, 30/11/22
Hi can you tell me the cost for 2 nights and what
this includes.
Thank you.
21:32, 15/12/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know the 2 night stay option includes a cocktail on arrival and breakfast, at £329.00
I hope this helps!
Fiona, itison Customer Support, 08:59, 16/12/22
Hi can you tell me the cost for 2 nights and what it includes.
Thank you.
21:34, 15/12/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know the 2 night stay option includes a cocktail on arrival and breakfast, at £329.00
I hope this helps!
Fiona, itison Customer Support, 08:59, 16/12/22
is parking available at the glasshouse
ROMLEY, 12:33, 18/12/22
Hi Romley,
Thanks for getting in touch!
To discuss the possibility and cost of local parking, please contact The Glasshouse directly on 0131 525 8200 who will be happy to advise!
I hope this helps!
Fiona, itison Customer Support, 12:44, 18/12/22
Can availability be checked prior to booking ?
09:37, 27/01/23
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Caitlin, itison Customer Support, 09:48, 27/01/23