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I’m trying to purchase two presents and it’s saying payment method unavailable
joni, 19:12, 16/12/22
Hi Joni,
Thanks for getting in touch, although I’m really sorry you’re having trouble placing your order.
I’ve had a look and I’m afraid your order didn’t complete because your bank declined the payment. I’d recommend contacting them directly to find out why, and they’ll hopefully be able to explain.
You’re welcome to try again once you've spoken to your bank by visiting https://www.itison.com/Glasgow/deals/tarbet-hotel-getaway-arrochar-2
You’ll know straight away if the transaction goes through, as you’ll see a page confirming your order has been successful.
I hope this helps!
Rachael, itison Customer Support, 10:48, 17/12/22
Can the Tarbert Hotel Arrochar be booked for 2nights on Friday 27th and Sat 28th of January 2023 for the same deal of £49,00 per night
HUGH, 10:51, 19/01/23
Hi Hugh,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact support@itison.com with your preferred dates and we'd be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 11:44, 19/01/23
Is your hotel dog friendly? Thanks.
20:18, 25/01/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know a maximum of 2 pets are permitted at a supplementary charge of £10 per pet per night; payable directly to hotel.
I hope this helps!
Lucy, itison Customer Support, 08:15, 26/01/23
I’ve lost the 10% discount code for today. Can you please tell me if
John, 18:56, 27/01/23
Hi John,
Thanks for getting in touch!
I'm sorry you had trouble locating yesterday's discount code but I can see that, in the meantime, you've successfully purchased a voucher using this.
I hope this means all is now well!
Wallis, itison Customer Support, 09:50, 28/01/23