Small print

• Voucher is valid from Fri 1 Oct 2021 until Thu 31 Mar 2022, 7 days; subject to availability and possible changes or restrictions to opening times based on Covid guidelines. 
• Excludes 24-26 Dec 2021 and 1-2 Jan 2022.
• Spa treatment options also exclude 4, 11 and 31 Dec 2021.
• A supplementary charge of £20 is required for Friday stays and £40 for Saturday stays; payable directly to hotel. 
• Voucher must be booked by Fri 4 Mar 2022 (we don’t want you to miss out!).  
• Online bookings only.
• You risk forfeiting your voucher if you cancel within 24 hours of your booking.
• Multiple voucher purchases permitted.
• Multiple vouchers can be used on consecutive nights; subject to availability.
• Check-in 3pm, check-out 11am.
• Stay in a classic double/twin room.
• Rooms can be upgraded for a supplementary charge per room per night: feature room - £75, feature suite - £150; payable directly to hotel. 
• Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
• Dinner options: Includes 2 courses from a set menu; subject to change. Supplementary charges may apply and will be clearly stated on the menu. Vegetarian options are available; please inform hotel at time of booking. No gluten/wheat free options available. 2 night stay: Dinner is on the first night.
• Includes a bottle of house wine in the room on arrival. Alcohol cannot be replaced with a soft drink.
• Includes leisure access.
• Spa treatments: Includes a 30min spa treatment each choosing from a massage,  facial or manicure. Groups can book and receive treatment at the same time. Max of 2per group; subject to availability. Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.  Please discuss any health concerns directly with the spa. Suitable for ages 8+ only.
• Max of 1 child under 12 permitted on a BB basis for £15 and a DBB basis for £22 when sharing with adults; payable directly.
• Max of 2 pets permitted at a supplementary charge of £15 per pet per night; payable direct.
• Wheelchair access available.
• Advanced booking required or risk forfeiting your voucher. 
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.