Small print

• Voucher is valid from Sat 9 Apr 2022 until Tue 31 May 2022, 7 days; subject to availability and possible changes or restrictions to opening times based on Covid guidelines.
• Entry to the estate is from 10am. Afternoon tea is served from 1pm-4pm.
• Voucher must be booked by Mon 16 May 2022 (we don’t want you to miss out!).
• Online bookings only. Bookings can be made from Fri 28 Jan 2022.
• Once voucher is booked with Balmoral,  the voucher is non-changeable or refundable.
• Multiple voucher purchases permitted. 
• Includes afternoon served in the restaurant; menu is subject to change. Vegetarian, vegan, gluten / wheat / dairy free options are available. Please advise restaurant at time of booking. Max of 1 voucher per table.
• Tour duration: approx 1hr.
• Audio handset tour is available in English, French, German, Italian, Dutch and Spanish.
• Children are classed as ages 5 - 16 years and under 5's go free. Children are charged at £6 ticket price; payable direct. Under 5s are free of charge.
• Please ensure that you bring suitable outdoor clothing and have suitable footwear for walking outdoors on uneven surfaces.
• Wheelchair access available. Parking for disabled is available within the grounds. Please drive up to the ticket office and enquire. Battricars and wheelchairs are available for customers to borrow at no extra charge; please discuss direct.
• Admission charges include parking, access to the formal and vegetable gardens, exhibitions in the stable area and the ballroom.
• Please note that contactless and card payments are the preferred methods of payment in the Gift Shop and Coffee Pod.
• Photography is allowed in all areas except the Ballroom.
• Drones are not permitted anywhere on the Balmoral Estate.
• Dogs are permitted in all areas except the Ballroom and gift shop. Assistance dogs are allowed in all areas.
• Advanced booking required or risk forfeiting your voucher. 
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.