Small print

• Voucher is valid from Sat 1 Sept 2018 until Fri 30 Nov 2018, 7 days; subject to availability.
• Advance booking required. Voucher must be booked by Fri 16 Nov 2018 (we don’t want you to miss out!).
• A supplementary charge of £15 per room per night is required for Friday and Saturday stays; payable directly to hotel.
• Please note limited availability on Fridays and Saturdays; book well in advance to avoid disappointment.
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Multiple voucher purchases permitted; multiple vouchers cannot be used on consecutive nights.
• Check-in 3pm, late check-out 12noon.
• Junior Suites; super king, twin or queen sized rooms available.
• Stay can be extended by a night for a supplementary charge; subject to availability.
• Rooms can be upgraded to a master suite for a supplementary charge of £25 per room per night; payable directly to hotel.
• Options 2 and 3 include a 3 course dinner from the a la carte menu; menu is subject to change. Please note babies and small children are not permitted in the dining room for evening meals; early evening high tea menu is available for children, please discuss directly with hotel. Option 3: dinner is on the first night only. 
• Vegetarian, vegan, gluten / wheat free options are available. Please advise hotel when booking. 
• Max of 2 children permitted; under 5’s stay free and ages up to 10 require a supplementary charge of £35 per child; payable directly to hotel. Baby listening devices and a babysitter service is available; please discuss directly with hotel at least 1 week in advance.
• Well behaved dogs are permitted at a supplementary charge of £15 per dog per night; dogs are not permitted in public areas. Payable directly to hotel.
• No wheelchair access available.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.