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4* Malmaison Dundee 2 courses prosecco . Terms and conditions state they with add a discretionary 12.5% service charge to the bill. Is this on the itison price of £29 or on the full price of £56?
G, 10:06, 21/06/19
Hi G,
Thanks for getting in touch!
I can confirm the service charge is added to the bill total, but this would include the cost of the voucher, so it would be 12.5% of £29, plus any additional drinks or sides.
I hope this helps!
Rachael, itison Customer Support, 10:50, 21/06/19
This would be a gift, so just to clarify, you would only present the voucher and nothing more?
Linda, 21:30, 22/06/19
Hi Linda,
Thanks for getting in touch!
I can confirm the voucher price of £29 would be subject to the discretionary service charge, as well as any additional drinks or sides.
I hope this helps!
Wallis, itison Customer Support, 10:17, 23/06/19
What does 'valid 7 day's mean? Does it mean the voucher only lasts 7 day's after purchase?
22:24, 21/06/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid to use 7 days a week until the 20th of August.
I hope this helps!
Wallis, itison Customer Support, 09:39, 23/06/19
Is it possible to cancel a voucher and have it refunded ?
susan, 13:10, 29/06/19
Hi Susan,
Thanks for getting in touch!
To discuss a voucher you have purchased please contact us directly on 01412238843 or email us at support@itison.com and we'll do our best to help.
Jen, itison Customer Support, 13:31, 30/06/19