1 West Wynd, DD1 4JQ
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Hi good morning, I have got an unused voucher that’s expired, is it possible for me to use it at your spa please.
Thanks as I await your response
Thanks for getting in touch!
If you'd like to discuss your vouchers further you're welcome to contact our support team directly at email@example.com and we'll be happy to advise further.
I hope this helps in the meantime.
Rachael, itison Customer Support, 09:19, 30/08/23
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Try visiting our Help Centre for help, or
email us at firstname.lastname@example.org and we'll be happy to help.
Voucher is valid from Thu 3 Aug 2023 until Sat 4 Nov 2023, Thu 1pm - 7pm, Fri 10am - 4pm & Sat 9am - 2pm; subject to availability.
Excludes Sun - Wed.
Voucher must be booked by Fri 20 Oct 2023 (we don’t want you to miss out!).
Online bookings only.
You risk forfeiting your voucher if you cancel within 24 hours of your booking. Only 1 cancellation is permitted outwith this time.
Multiple voucher purchases not permitted.
Over 16s only.
Groups cannot be booked and receive treatment at the same time.
Treatment is not suitable during pregnancy or for cancer sufferers/those in remission.
Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.
Please discuss any health concerns directly.
Approx. treatment duration: option 1 - 30 mins, option 2 - 60 mins, option 3 - 90 mins.
Treatments cannot be substituted for other treatments.
Valid for massages with Steven only.
No wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.