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Is it a full breakfast or continental
Shirley, 22:28, 09/10/19
Hi Shirley,
Thanks for getting in touch!
I can confirm this deal includes a full breakfast.
I hope this helps!
Rachael, itison Customer Support, 09:30, 10/10/19
Hello. Is there parking? Also, would our two small boys be able to stay in the room with us? They are 3 and 1 years old. Thank you
Sarah, 20:22, 10/10/19
Hi Sarah,
Thanks for getting in touch!
I’m happy to let you know parking is available at Waverley Station across from the hotel; charges apply and are subject to change. Hotel guests receive 20% off parking rates – please ensure to have your ticket stamped at reception prior departure.
A maximum of 2 children are permitted including a cot; under 12s stay free when using existing beds; please discuss this directly with the hotel.
I hope this helps!
Wallis, itison Customer Support, 09:14, 11/10/19
I called the Jury’s to confirm availability for the date I was looking for before buying. They had availability but could not take the booking. They said I would have to call central reservations to book. I can’t see any contact detail in the offer, can you help?
Pauline, 20:26, 13/10/19
Hi Pauline,
Thanks for getting in touch!
You'll be able to arrange a booking via the How To Book section after you've bought a voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:25, 14/10/19
Can you buy two vouchers to book two nights in a row i.e. Sunday and Monday ?
Carol, 14:21, 19/10/19
Hi Carol,
Thanks for getting in touch.
I'm afraid our voucher cannot be used on consecutive nights.
I hope this answers your question though
Jen, itison Customer Support, 15:59, 19/10/19
Is there parking and what price
09:29, 22/10/19
Hi there,
Thanks for getting in touch!
I’m happy to let you know parking is available at Waverley Station across from the hotel; charges apply and are subject to change. Hotel guests receive 20% off parking rates – please ensure to have your ticket stamped at reception prior departure.
I hope this helps!
Rachael, itison Customer Support, 09:52, 22/10/19
Hi I have a family of 5 1 being under 12 the other child is 12 will I need to but 2 or 3 rooms
18:56, 22/10/19
Hi there,
Thanks for getting in touch!
A maximum of 2 children can stay per voucher (inc. a cot) - under 12s stay free when using existing beds, please discuss directly with the hotel for more information.
I hope this helps!
Gillian, itison Customer Support, 09:13, 23/10/19