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The Crystal Maze Live Experience

18 Lower Byrom Street, Manchester, M3 4AP

SOLD OUT

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Questions and answers

Is Sunday the 25th August available?

Nicola, 18:10, 26/07/19

Hi Nicola,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact the Crystal Maze Live Experience directly on 0161 791 0727 and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 10:01, 28/07/19

REPLY

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The information states ‘Multiple voucher purchases not permitted’ does this mean I can’t but more than one voucher?

Zoe, 13:35, 02/08/19

Hi Zoe,

Thanks for getting in touch!

I can confirm multiple purchases aren't permitted, so a maximum of 1 voucher is permitted per itison customer.

I hope this helps.

Courtney, itison Customer Support, 13:48, 02/08/19

REPLY

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Is it only a voucher available for four people? If I wanted to go as a party of 6 could we use two vouchers for the same session?

16:48, 07/08/19

Hi there,

Thanks for getting in touch!

I can confirm multiple purchases aren't permitted, so a maximum of 1 voucher is permitted per itison customer.

You're welcome to contact The Crystal Maze Live Experience Manchester directly 0161 791 0727 to discuss the possibility and cost of adding another two people to your booking and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 17:11, 07/08/19

REPLY

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Is there a time limit to use this offer?

Sarah, 08:23, 08/08/19

Hi Sarah,

Thanks for getting in touch!

Option 1 for this offer is valid until Tuesday 3rd September 2019 and can be used on Tuesdays only.
Option 2 is valid until Sunday 8th September 2010 and can be used Wednesday, Thursday and Sundays only. Please note, all dates are subject to availability.

I hope this helps!

Courtney, itison Customer Support, 09:20, 08/08/19

REPLY

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

The Crystal Maze Live Experience for four with a souvenir photo each

Small print

Option 1: Voucher is valid from Tue 18 Jun 2019 until Tue 3 Sep 2019; Tue only, every 15mins from 3pm-7:30pm; subject to availability. Excludes Wed – Mon.

Option 2: Voucher is valid from Wed 19 Jun 2019 until Sun 8 Sep 2019; Wed, Thur and Sun only, every 15mins from 4:30pm-8:30pm; subject to availability. Excludes Mon, Tue, Fri and Sat.

Advance booking required. Vouchers must be booked by Tue 27 Aug 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases not permitted.

Suitable for ages 13+ who are 1.2 metres or taller; Anyone under 18 must be accompanied by a paying and playing adult on your team.

Duration approx. 70 mins.

Max of 8 people per team per session.

General fitness level required; the game is a physical activity and requires standing approx. 70 mins.

A safety waiver must be signed prior to your game; please discuss directly with The Crystal Maze Experience.

Pregnancy strictly prohibits participation including those who fall pregnant between the time of booking at the event.

Sportswear, casual clothes, trainers are recommended and cover up as much as possible; high heels and open toe sandals are not permitted.

No wheelchair access available.

Consuming alcohol prior to your visit will result in you not being able to play the maze.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • The Crystal Maze Live Experience Manchester
  • 18 Lower Byrom Street, Manchester,
    M3 4AP
  • Tel: 0161 791 0727
  • Website