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Hi
I wanted to check if there was availability for a particular date but when contacting the hotel they have advised it must be booked via itison booking service. This is unusual & I don’t want to book the voucher to then find out there is no availability for the date I am looking for. Can you assist? Thanks
Deborah, 13:15, 30/07/19
Hi Deborah,
Thanks for getting in touch!
For availability queries on this deal, please contact us on 0141 223 8843 and we'll be happy to lend a hand!
I hope this helps!
Gillian, itison Customer Support, 13:28, 30/07/19
Hi,
I had the exact same experience. I will call to check availability as well.
Thanks
10:56, 01/08/19
Hi there,
Thanks for getting in touch!
For availability queries on this deal, please contact us on 0141 223 8843 and we'll be happy to lend a hand!
I hope this helps!
Gillian, itison Customer Support, 11:00, 01/08/19
I want to stay at the hydro hotel in pitlochry on the 5th 6th7th august but do not want to purchase the voucher incase they dont have these 3 consecutive notes available.
I phoned hotel and they werent able to tell me in advance without booking on itison first.
Is yhere anywaybyou can tell me if these dates are available please.yhank you.
Marlyn, 16:53, 02/08/19
Hi Marlyn,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:18, 04/08/19
Hi does this hotel take dogs
Suzanne, 20:36, 03/08/19
Hi Suzanne,
Thanks for getting in touch!
I'm happy to let you know a max of 2 pets are permitted at a supplementary charge of £15 per pet per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:19, 04/08/19
Is this available for next week Tuesday and Wednesday night 13th and 14th of August
Ralph, 16:00, 06/08/19
Hi Ralph,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 16:19, 06/08/19
Within the small print, the voucher excludes Sundays. Does this only apply to a stay beginning on a Sunday (So Sun-Mon), or does this include Saturday nights as well?
Andrew, 13:25, 12/08/19
Hi Andrew,
Thanks for getting in touch!
This voucher does exclude Sunday night stays, but you're more than welcome to stay on a Saturday night for a supplement of £15, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 13:33, 12/08/19
Hi I wondered if we could use 2 vouchers for a 2 night stay? Thanks
19:51, 13/08/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Wallis, itison Customer Support, 09:03, 14/08/19