Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
When does this offer start and finish please
19:52, 27/08/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid to use now, until Thur 31 Oct 2019; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 08:18, 28/08/19
Hi, does the offer need to be printed on paper or is barcode on phone ok?
E, 21:08, 30/08/19
Hi there,
Thanks for getting in touch!
You do need to print this voucher to hand over at the venue but, if it helps, you can print it from any device - perhaps a friend or family member's - by heading to https://www.itison.com/my/complete_orders.
I hope this answers your question!
Gillian, itison Customer Support, 09:52, 01/09/19
How do I book through itison
Cathy, 23:38, 30/08/19
Hi Cathy,
Thanks for getting in touch!
To buy a voucher through itison, you can select 'Buy now' in the top right-hand corner of the page, select how many vouchers you'd like, and then enter your payment details. Your voucher will then be sent to your registered email address.
If you need any help purchasing a voucher, you're welcome to give us a call on 0141 223 8843 from 9am-5.30pm Monday - Thursday, and 9am-4.30pm Friday.
I hope this helps!
Gillian, itison Customer Support, 09:54, 01/09/19
Hi iv bought the afternoon tea deal..is it in the castle?
22:41, 05/09/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm afternoon tea will be served in the restaurant inside the castle.
I hope this helps!
Courtney, itison Customer Support, 09:33, 06/09/19
Great. Thanks.
13:19, 06/09/19