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hi - can you pay to access the swimming pool ?
10:27, 14/12/18
Hi there,
Thanks for getting in touch!
This deal is valid for treatments only and use of leisure facilities is not included. You're welcome to contact Crieff Hydro directly to discuss the possibility of paying a supplement to use leisure facilities.
I hope this helps.
Courtney, itison Customer Support, 10:36, 14/12/18
Advertised as spa experience incl treatments but small print states “that voucher is valid for treatments only; use of leisure facilities is not included.” . The name of the deal is misleading!
Avril, 00:01, 31/12/18
Hi Avril,
Thanks for getting in touch, though I'm sorry for the disappointment caused.
We do view the multiple treatments and glass of prosecco as an experience, though I have passed your feedback on to our teams here to take into account for future.
I'm sorry this deal isn't suitable, but we've some great offers in the pipeline so hopefully something else more suitable will pop up soon.
Ruth, itison Customer Support, 12:56, 31/12/18
Do you know how much extra it would be to use the spa facilities as well, if we bought this deal? I can't seem to find much information on the hotel website.
Lucy, 10:41, 05/01/19
Hi Lucy,
Thanks for getting in touch!
This deal is valid for treatments only and use of leisure facilities is not included. You're welcome to contact Crieff Hydro directly to discuss the possibility of paying a supplement to use leisure facilities.
I hope this helps.
Rachael, itison Customer Support, 11:30, 05/01/19
Can you add on extra treatments and lunch at the hotel?
17:24, 09/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know extra treatments and lunch can be organised directly with Crieff Hydro.
To discuss the possibility of this and the cost involved, you're welcome to give them a call directly and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 17:35, 09/01/19
Hi is the deal available on the 13th February 2019? Thanks Stuart Smith
09:46, 21/01/19
Hi Stuart,
Thanks for getting in touch!
I'm afraid this voucher excludes the 8th-18th February inclusive.
I hope this answers your question though.
Gillian, itison Customer Support, 09:58, 21/01/19