Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi there. I am interested in booking this deal for 3 people. However, would it be insured that - due to the covid situation - if the hotel facilities were closed and the spa day could not be booked, a refund or voucher extension would be given?
09:00, 20/11/20
Hi there,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Macdonald Inchyra Hotel & Spa directly and they'll be happy to discuss.
You can also view our Covid-19 Guarantee by visiting https://www.itison.com/pages/guarantee.
I hope this helps.
Courtney, itison Customer Support, 10:01, 20/11/20
Hi, Do you have any deals for this hotel that includes overnight stay for 2 people. We would also like to book the spa deal. Thankyou
Anne, 22:43, 16/12/20
Hi Anne,
Thanks for getting in touch!
You can check out our current overnight stay deal for this hotel by heading to https://www.itison.com/Dundee/deals/4-macdonald-inchyra-hotel-spa-stay--746bbed7-eced-4c70-bf05-904d815c7020.
I hope this helps!
Gillian, itison Customer Support, 08:56, 17/12/20
Will the spa be open before 31st May, when the voucher must be used by ?
10:34, 19/03/21
Hi there,
Thanks for getting in touch!
We're still working through the Covid-19 announcements and discussing this with the venues we work with.
We hope our deals will be extended by a few months, or they will otherwise need to be taken off the site.
I hope this answers your question, though.
Jen, itison Customer Support, 11:12, 19/03/21