Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi, I would like to know why Brewhemia have asked for card details in order to book when a voucher will of course be paid for? This seems unfair to people who don’t have a credit card and don’t feel safe giving debit card details.
Many Thanks,
Paula
Paula, 08:46, 09/09/20
Hi Paula,
Thanks for getting in touch.
I can confirm card details are required for booking but will not be charged. If you'd like to discuss this further you're welcome to contact Brewhemia directly.
I hope this helps!
Courtney, itison Customer Support, 08:53, 09/09/20
Hi Courtney, thanks for your reply. I did read the part that stated ‘card details are required for booking but won’t be charged’. I was just simply wanting to understand why they would ask for such details when they don’t need them in the first place.
Cheers
Paula, 09:20, 09/09/20
Do I need to book a time slot of Brewhemia’s website once I buy the voucher?
10:20, 10/09/20
Hi there,
Thanks for getting in touch!
I can confirm you'll be able to make a booking online with your voucher once you've purchased this deal.
I hope this helps!
Courtney, itison Customer Support, 10:45, 10/09/20