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Is the hotel got pool or jacuzzi
Alexander, 09:05, 05/10/18
Hi Alexander,
Thanks for getting in touch.
The Brisbane House Hotel does not have leisure facilities, further details of the accommodation can be viewed at http://brisbanehousehotel.com/accomodation prior to purchase.
I hope this helps!
Jenny, itison Customer Support, 09:27, 05/10/18
Hi
I am looking to enquire about the brisbane hotel deal. To add on 2 children for the £10 each does that include dinner and breakfast for the children?
Thanks Lynsey
10:01, 05/10/18
Hi Lynsey,
Thanks for getting in touch!
I'm happy to confirm the £10 supplement required for ages 3-13 includes breakfast. Any other meals taken can be paid directly to Brisbane House Hotel.
I hope this helps!
Courtney, itison Customer Support, 13:47, 05/10/18
Hi there. Just wondering if this deal has started as there is no start date? Thank you.
10:10, 05/10/18
Hi there,
Thanks for getting in touch!
The offer is valid to use from the date of purchase until the 30th December 2018, Sun – Fri; subject to availability.
I hope this helps!
Jenny, itison Customer Support, 10:18, 05/10/18
Hi,
How much would this cost to add on a Saturday night stay if I bought this for a Friday night stay. Also, is it possible to upgrade to a suite with jacuzzi bath and how much would this cost? Thank you.
Amy, 12:59, 05/10/18
Hi Amy,
Thanks for getting in touch!
To discuss the possibility and cost of upgrading your room and adding a Saturday night stay to your booking, please contact Brisbane House Hotel directly and they'll be happy to help!
Gillian, itison Customer Support, 13:07, 05/10/18
Hi how much would it be to stay for an extra night
22:50, 06/10/18
Hi there,
Thanks for getting in touch!
To discuss the cost of extending your stay by a night, please contact Brisbane House Hotel directly on 01475 687 200 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 10:33, 07/10/18
Do u have availability around 23oct for a wedding anniversary it would have to be a Friday.
19:26, 07/10/18
Hi there,
Thanks for getting in touch!
If you'd like to check availability before buying you're welcome to give the Brisbane House Hotel a wee call on 01475 687 200 and they'll be happy to advise.
If you're unable to secure a suitable booking, I can confirm we do offer a full 14-day refund on any unused vouchers.
I hope this helps.
Rachael, itison Customer Support, 08:59, 08/10/18
I know the deal is Sun-Fri but can I book for overnight on the Fri into the Sat?
Gillian, 21:54, 20/10/18
Hi Gillian,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used for a Friday night stay, checking out on Saturday.
I hope this helps!
Courtney, itison Customer Support, 11:09, 21/10/18
Lately I have been unable to print your deals, this was never a problem when I booked with you before.
Regards,
Douglas Bayley
Douglas, 19:26, 15/11/18
Hi Douglas,
Thanks for getting in touch.
I'm sorry you've had trouble printing your voucher. You should be able to do this through your itison account by visiting www.itison.com/my/complete_orders, from there, simply select Print Voucher.
I hope this helps!
Courtney, itison Customer Support, 09:10, 16/11/18
Hi my friend bought a voucher that was meant to expire March 2019 but date says expires December 2018 ☹️
Josephine, 17:32, 16/11/18
Hi Josephine,
Thanks for getting in touch.
I can confirm this voucher is valid until Sunday 30th Dec 2018, subject to availability.
We do have another voucher for The Brisbane House Hotel with validity in 2019, you're welcome to view this offer by heading to https://www.itison.com/Aberdeen/deals/brisbane-house-hotel-dbb-75
If your friend's order is no longer suitable our customer support team are happy to help, just get her to drop us a line at support@itison.com
I hope this helps!
Rachael, itison Customer Support, 10:49, 17/11/18