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Hiya, the small print says it is not available to book for the 22nd Dec. Does this mean I am unable to book the 21st into the 22nd as an overnight stay? Thanks! :)
Louise, 17:26, 15/12/20
Hi Louise,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Dalmeny Park Hotel directly on 0141 881 9211 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 17:34, 15/12/20
Hi, the deal is advertised as valid Sun- Fri yet every Friday seems to have been excluded in the dates in the small print so does that mean its not valid on Fridays? Bit confusing as well as touch of mis-advertising.
Karen, 21:30, 16/12/20
Hi Karen,
Thanks for getting in touch!
This voucher can be used on selected Fridays, subject to the excluded dates, but I appreciate there are more excluded dates than usual on this deal and I have passed your feedback on to our team to see if there's any way we can make this availability a wee bit clearer.
I hope this helps!
Gillian, itison Customer Support, 08:59, 17/12/20
Is their any availability for the 19th of March for the two night
Thank you
janine, 11:10, 18/12/20
Hi Janine,
Thanks for getting in touch!
I'm afraid this voucher excludes the 19th of March.
I hope this answers your question though.
Wallis, itison Customer Support, 11:26, 18/12/20
Hi, this deal says it’s valid until March 2021 however it’s likely that hotels etc will be be closed due to the pandemic, will this be extended?
22:14, 27/01/21
Hi there,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps!
Wallis, itison Customer Support, 09:46, 28/01/21