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Can I use more than 1 voucher for the same order?
13:41, 12/02/21
Hi there,
Thanks for getting in touch.
I can confirm multiple voucher purchases not permitted.
However, I hope this helps answer your question.
Jen, itison Customer Support, 14:29, 12/02/21
Your link to the take away menu is not working....also When you go on to their website there is also no takeaway menu?
Can you help? Thanks
Janice, 12:34, 15/02/21
Hi Janice,
Thanks for getting in touch.
I can confirm the menu can be viewed by heading to https://la-casa-restaurant.co.uk/book-a-delivery/. Please select book a delivery, enter 'EH11 2AB' as the postcode and confirm the address to view the menu.
I hope this helps.
Rachael, itison Customer Support, 12:43, 15/02/21
Hi,
I can’t seem to access the take away menu - seems others have had similar issue.
I tried the link you posted again and used the EH11 2AB post code but can’t progress after this.
Can you please verify the link or email/post the take away menu.
Many thanks for your support.
Kind regards,
Andy.
15:28, 18/03/21
Hi Andy,
Thanks for getting back in touch and your patience here.
I’ve raised your feedback with La Casa and I’ll be back in touch as soon as I have an answer.
Rachael, itison Customer Support, 14:57, 25/03/21
Hi Andy,
Thanks for your patience.
The team at La Casa have advised the online store is currently down as they are not due to reopen till this Saturday so they'd advise checking
back then.
I hope this helps in the meantime.
Rachael, itison Customer Support, 10:22, 26/03/21
Can you get your order delivered? Thanks
Caroline, 23:01, 16/02/21
Hi Caroline,
Thanks for getting in touch!
I'm afraid this voucher is for collection only.
I hope this answers your question though.
Wallis, itison Customer Support, 09:36, 17/02/21
Hi, it's not possible to access the menu on their website. have been trying for days now. Can this please be resolved?
09:52, 26/03/21
Hi there,
Thanks for getting in touch.
The team at La Casa have advised the online store is currently down as they are not due to reopen till this Saturday so they'd advise checking
back then.
I hope this helps in the meantime.
Rachael, itison Customer Support, 10:21, 26/03/21
Is this valid 7 days or Sunday - Thursday please. Advertised as 7 days but small print says Sunday - Thursday. Thanks
Louise, 07:31, 04/04/21
Hi Louise,
Thanks for getting in touch.
I can confirm this deal is valid for collection Sunday - Thursday 5pm – 9pm and Friday - Saturday 5pm - 9.30pm, subject to availability.
I hope this helps!
Jen, itison Customer Support, 08:28, 05/04/21