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Can I check the expiry of this deal as says mid March which is now?
08:31, 12/03/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used from Monday 16th April 2018 until Monday 22nd October 2018, subject to the valid days, times and availability.
I hope this helps!
Gillian, itison Customer Support, 10:11, 12/03/18
Do you take dogs , I have 2 small poodles
Sheila, 09:00, 12/03/18
Hi Sheila,
Thanks for getting in touch!
I'm afraid pets sadly aren't permitted on this deal.
I hope this answers your question though!
Gillian, itison Customer Support, 10:11, 12/03/18
I have 3 kids ages 7,5,2. I don't understand what it means about min 2 kids? We will have 2 adults and 3 kids. Well my youngest is actually a toddler and we will request a travel cot for him but still what does this mean there is a limit of 2 kids?
Kimberly, 11:28, 12/03/18
Hi Kimberly,
Thanks for getting in touch.
I'm afraid there is a maximum of 2 children ages 12 and under permitted and they included in overall headcount.
I hope this answers your question!
Jen, itison Customer Support, 12:19, 12/03/18
Can we bring two dogs?
Andrew, 21:41, 12/03/18
Hi Andrew,
Thanks for getting in touch!
I'm afraid pets sadly aren't permitted on this deal.
I hope this answers your question though!
Jen, itison Customer Support, 09:47, 13/03/18
Are there three different sites for these treehouses? Are any next to a beach?
Jack, 10:48, 14/03/18
Hi Jack,
Thaks for getting in touch!
I'm happy to let you know the Treehouses are all found on Lochhouses farm, which is coastal.
For more information on these, you're welcome to pop over to http://www.harvestmoonholidays.com/our-treehouses/
I hope this helps!
Ruth, itison Customer Support, 10:58, 14/03/18
Hello. I’d like specific dates. Worried if I buy they won’t be available. Any ideas how to get around it? The website says my dates are available now- do I take the chance and buy or are there further restrictions?
11:33, 16/03/18
Hi there,
Thanks for getting in touch!
If you've got a particular date in mind you can certainly contact Harvest Moon Holidays to discuss availability prior to purchase. Or, you can buy your voucher and if your preferred date isn't available just let us know at support@itison.com within 14 days of purchase and we can issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 11:45, 16/03/18
Is it pet friendly
17:07, 23/03/18
Hi there,
Thanks for getting in touch!
I'm afraid pets sadly aren't permitted on this deal.
I hope this answers your question though!
Ruth, itison Customer Support, 09:02, 25/03/18
Do the treehouses have Wi-Fi ?
09:19, 01/04/18
Hi there,
Thanks for getting in touch.
I can confirm the treehouses do not have wifi or televisions.
I hope this answers your question!
Gillian, itison Customer Support, 11:53, 01/04/18
Is there no leeway on the number of children given that this is very much geared towards families? We have to 3 in our party ages 1,3 and 10 which together with adults would still be within overall headcount. Are you sure that they want to miss out on a booking?
Elexes, 08:34, 07/04/18
Hi Elexes,
Thanks for getting in touch!
The treehouses can accommodate 5 adults and up to 2 children (ages 12 and under) only.
I hope this answers your question though.
Gillian, itison Customer Support, 10:36, 08/04/18