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Hi there, I would be bringing my 2 daughters, both under 12. Does the £30 charge per night cover both girls? Or is it £30 per child?
thanks
10:13, 04/06/20
Hi there,
Thanks for getting in touch!
I can confirm a maximum of 2 children ages 2-11yrs are permitted for £30 per child per night which includes breakfast.
I hope this helps.
Jen, itison Customer Support, 10:20, 04/06/20
Hi when will you be open for a 1 night stay please and have you availability on the 17th July if so it’s for my 50th Thanks xx
Helen, 07:56, 19/06/20
Hi Helen,
Thanks for getting in touch!
All the venues we work with are following Government guidelines and will open when it's safe to do so.
However, you are welcome to contact Otterburn Castle Country Hotel directly to discuss.
I hope this helps and happy birthday when it comes!
Jen, itison Customer Support, 10:12, 19/06/20
Hi, does this include weekend stays? Friday to Sunday? Thanks
Sharon, 12:59, 03/07/20
Hi Sharon,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid 7 days a week.
I hope this helps!
Jen, itison Customer Support, 15:10, 03/07/20
Have you any accommodation for two adults one 15year old and an obedient dog in the same room please for three nights from 29th July
16:09, 07/07/20
Hi there,
Thanks for getting in touch!
Our vouchers are for 2 adults only, but you're welcome to contact Otterburn Castle Country Hotel directly 01830 520 620 to discuss the possibility and cost of adding a third person to your booking, as well as to check availability, and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 16:34, 07/07/20
Good evening,
Please could you tell me how far the hotel is from the nearest beach and the name of the beach. I’ve tried to phone the hotel a few times. No answer
Kind regards
Sonya Barry
Sonya, 18:24, 07/07/20
Hi Sonya,
Thanks for getting in touch!
You can view the whereabouts of Otterburn Castle Country Hotel by visiting https://www.google.co.uk/maps/search/Main+Street,+Otterburn,+Northumberland,+NE19+1NS/@55.2314821,-2.1807632,18z.
If you'd like to discuss this further with the hotel, I'd recommend contacting them by email. You can find their information by visiting https://www.otterburncastle.com/contact.htm.
I hope this helps!
Courtney, itison Customer Support, 09:22, 08/07/20
Do you take a small dog.
18:46, 18/07/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 dog is permitted in selected pet friendly rooms at a supplementary charge of £10 per night; payable directly to the hotel. Dogs are permitted in the lounge but are not permitted in the bar or restaurant area.
I hope this answers your question!
Gillian, itison Customer Support, 10:16, 20/07/20
Is there availability this Friday night with this deal for a double room
Angela, 09:50, 02/08/20
Hi Angela,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Otterburn Castle Country Hotel directly on 01830 520 620 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 08:48, 03/08/20
Would like to know availability b4 booking please
Sharen, 21:02, 07/08/20
Hi Sharen,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Otterburn Castle Country Hotel directly on 01830 520 620 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 10:35, 08/08/20
Check availability for August 30-31st please
14:44, 17/08/20
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Otterburn Castle Country Hotel directly on 01830 520 620 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 15:17, 17/08/20