Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Do the books vary according to the child's age, please?
Virginia, 12:19, 01/11/18
Hi Virginia,
Thanks for getting in touch!
The books are recommended for children aged between 0 and 8 years, but these wouldn't vary for different age groups.
I hope this helps!
Ruth, itison Customer Support, 12:30, 01/11/18
Thank you, Ruth.
Virginia, 12:44, 01/11/18
Are the stories unique, that is if siblings have the same letters in their names the stories will differ if order 2 books?
Also what age group are the books for?
Thank you
Jacqueline, 12:23, 01/11/18
Hi Jacqueline,
Thanks for getting in touch!
I'm happy to let you know the books are recommended for children aged between 0 and 8 years. Each letter does have a set value, so if you are ordering for siblings with the same letters, some aspects of their story may be repeating.
I hope this helps!
Ruth, itison Customer Support, 12:59, 01/11/18
Any further discount for 4
Thanks
20:45, 01/11/18
Hi there,
Thanks for getting in touch!
This deal is valid for one, two or three personalised storybooks, but I'm afraid there isn't a voucher option for four books.
I hope this answers your question.
Courtney, itison Customer Support, 09:19, 02/11/18
We Have a baby coming but not due until next year, can we get a book for “The Bump” ?
Denise, 08:28, 05/11/18
Hi Denise,
Thanks for getting in touch!
I'm happy to let you know the books are recommended for children aged between 0 and 8 years.
When redeeming your voucher it will request you to input the gender to create the character of your story.
I can confirm this voucher is valid until Friday 15th February 2019; subject to availability.
I hope this helps.
Rachael, itison Customer Support, 09:33, 05/11/18
Hi there, I just bought this book on your deal but don’t know how to use the voucher and order the book?
Can you help me please
Justyna
justyna, 15:03, 05/11/18
Hi Justyna,
Thanks for getting in touch!
I'm happy to let you know you'll be able to order your book by following the Book Online Now link in the How To Book section of your voucher.
If you're still having trouble, just drop us a line on support@itison.com and we'll be happy to look into this further.
I hope this helps!
Ruth, itison Customer Support, 15:28, 05/11/18