Grange Road, Falkirk, FK2 0YB
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I have a voucher from previously cancelled booking due to covid. I need to book for 3 people. How can I do that?
Many thanks
08:51, 02/12/21
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Macdonald Inchyra Hotel & Spa to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:51, 03/12/21
How much is it for an overnight stay and spa
julie, 13:50, 07/12/21
Hi Julie,
Thanks for getting in touch!
This deal doesn't include an overnight stay, but you're welcome to contact Macdonald Inchyra Hotel & Spa to discuss the possibility and cost of adding this directly and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 13:58, 07/12/21
Hi can you add a facial to this and how much thanks
Lorraine, 10:43, 18/12/21
Hi Lorraine,
Thanks for getting in touch!
To discuss if a facial can be added, you're welcome to contact Macdonald Inchyra Hotel & Spa directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:24, 18/12/21
Can treatments be added or changed at all?
11:14, 21/12/21
Hi there,
Thanks for getting in touch!
To discuss if treatments can be added, you're welcome to contact Macdonald Inchyra Hotel & Spa directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:28, 21/12/21
Can I add other treatments & have a glass of Prosecco when in spa?
Nicola, 12:26, 04/01/22
Hi Nicola,
Thanks for getting in touch!
You're welcome to contact Macdonald Inchyra Hotel & Spa directly to discuss the possibility and cost of adding extra treatments to your booking.
I hope this helps!
Courtney, itison Customer Support, 12:49, 04/01/22
Am I right in thinking this is not available on Saturdays?
lizzie, 17:07, 08/01/22
Hi Lizzie,
Thanks for getting in touch!
Option 2 for this deal (valid Sat - Sun) has unfortunately sold out.
I hope this answers your question, though.
Courtney, itison Customer Support, 10:27, 09/01/22
Is there any availability on Sat 22nd Jan for 2 people ?
Louise, 16:17, 09/01/22
Hi Louise,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Macdonald Inchyra Hotel & Spa directly and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 18:01, 09/01/22
Hi, is it possible to change the mud treatment to anything else( happy to pay if extra) as cannot tolerate mud due to skin condition? Many thanks.
12:36, 10/01/22
Hi there,
Thanks for getting in touch!
I'm afraid treatments cannot be substituted for other treatments.
However, I hope this helps answer your question.
Jen, itison Customer Support, 13:57, 10/01/22
Hi, is it possible to change the mud treatment to anything else( happy to pay if extra) as cannot tolerate mud due to skin condition? Many thanks.
12:36, 10/01/22
Hi there,
Thanks for getting in touch!
I'm afraid treatments cannot be substituted for other treatments.
However, I hope this helps answer your question.
Jen, itison Customer Support, 13:57, 10/01/22
Hi, is it possible to book a massage or facial at an extra cost to have during the Rasul spa day visit ?
Thanks
Suzanne
Suzanne, 20:42, 17/01/22
Hi Suzanne,
Thanks for getting in touch!
To discuss additional treatment options, please contact the Macdonald Inchyra Hotel on 0344 879 9044.
I hope this helps!
Fiona, itison Customer Support, 10:10, 18/01/22
It says FROM £65 is that the price for the offer
Caroline, 21:09, 02/02/22
Hi Caroline,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Laura, itison Customer Support, 09:28, 03/02/22
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Rasul spa day for two with lunch, use of the leisure facilities and robes and slippers
Choice of day:
- Mon - Fri
- Sat - Sun
Valid Mon - Fri: Voucher is valid until Thu 31 Mar 2022, Mon - Fri 9.30am - 6pm. Excludes Sat - Sun and 21-23 Feb 2022.
Valid Sat - Sun: Voucher is valid from Sat 4 Dec 2021 until Sat 30 Apr 2022, Sat - Sun 9.30am - 6pm. Excludes Mon - Fri, 25-26 Dec 2021, 1-2 Jan and 16-17 Apr 2022.
Bookings are subject to availability and possible changes or restrictions to opening times based on Covid guidelines.
Voucher must be booked by Thu 17 Mar 2022 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 24 hours of your booking.
Multiple voucher purchases permitted.
Over 16’s only.
Max of 2 people permitted to use the Rasul at once.
Treatment is not suitable during pregnancy/breastfeeding.
Treatment is suitable for cancer sufferers/those in remission if 6 months since last treatment.
Please discuss any health concerns directly with spa.
Treatment duration: approx. 30mins; please note Rasul treatment is self-applied.
Treatments cannot be substituted for other treatments.
Includes robes, slippers and access to leisure facilities: 20m swimming pool, sauna, steam room, ice fountain, experience shower, relaxation areas and fully equipped techno gym.
Lunch will be soup and sandwich; menu is subject to change. Vegetarian, gluten / wheat and dairy free options are available.
No wheelchair access available.
Advance booking required.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.