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Can this voucher be used in January?
Lisa, 07:58, 06/11/19
Hi Lisa,
Thanks for getting in touch!
I'm happy to confirm vouchers are valid until Fri 28 Feb 2020; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:18, 06/11/19
Do you have to use all the voucher in one visit or can it be used over a couple?
Sandra, 08:42, 06/11/19
Hi Sandra,
Thanks for getting in touch!
Your voucher must be redeemed in a single transaction.
I hope this helps!
Gillian, itison Customer Support, 09:21, 06/11/19
Hi,
When does the voucher period begin as this is not advised in the offer.
Thanks
22:02, 07/11/19
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Friday 28th February 2020, subject to availability and the valid days and times listed in the small print section.
I hope this helps!
Gillian, itison Customer Support, 09:15, 08/11/19
Can we have just drinks in any of the establishments or does it need to be food too?
16:17, 08/11/19
Hi there,
Thanks for getting in touch!
You are welcome to use your voucher for drinks only.
I hope this helps!
Gillian, itison Customer Support, 15:51, 12/11/19
Hi,
Can i just double check that these vouchers cannot be used throughout the whole of Dec and Jan?
Jeanette, 19:21, 11/11/19
Hi Jeanette,
Thanks for getting in touch!
This voucher does exclude the 1st Dec 2019 - 31st Jan 2020 inclusive.
I hope this answers your question!
Gillian, itison Customer Support, 09:23, 12/11/19
Do you have use the full amount on voucher?
10:06, 12/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know you can spend less than the voucher value, however no change will be given.
I hope this helps!
Wallis, itison Customer Support, 10:57, 12/11/19
If I purchase today -14th November, can I use it today?
Fraser, 07:56, 14/11/19
Hi Fraser,
Thanks for getting in touch!
I'm happy to let you know the voucher is valid to use today; subject to availability. You're welcome to contact the venue of your choice before buying a voucher to check if they'll be able to accommodate you.
I hope this helps!
Courtney, itison Customer Support, 09:39, 14/11/19
Can this deal be used in conjunction with the Cocktails Wristband deals in 7 top Edinburgh bars from the same provider ( Wristband cocktails deal i know is valid only until valid until 31.12.19 )
15:50, 15/11/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher isn't valid with any other offers.
I hope this answers your question though!
Gillian, itison Customer Support, 16:28, 15/11/19
I am struggling to understand the times of usage on this voucher. It literally is only able to be used for the last week of November and the 4 weeks of February. January is one of the quietest months for bars and restaurants and it cant be used at all!!!
Sandy, 12:49, 21/11/19
Hi Sandy,
Thanks for getting in touch!
I can confirm the Indigo Yard and Rabble vouchers are valid: Mon - Thur & Sun 12noon - 1am with food served until 10pm, Fri 12noon - 5pm. Excludes Saturdays.
The Lulu option is valid: Thur - Sun 10pm - 3am for drinks only. Excludes Mon - Wed and 8th Feb 2020.
This offer excludes 1 Dec 2019 - 31 Jan 2020 and 14 Feb 2020 at all venues.
I'm sorry if this means this is unsuitable for yourself but hopefully something else with pop up soon!
Rachael, itison Customer Support, 13:01, 21/11/19
So if I buy a £40 voucher & spend £80 I can get 50%discount & my bill will be £40?
Wendy, 20:29, 26/11/19
Hi Wendy,
Thanks for getting in touch!
I can confirm Option 1 is £20 for a £40 voucher to spend, which means £40 will be deducted from your overall bill at the venue.
I hope this helps!
Courtney, itison Customer Support, 09:14, 27/11/19
Is the terms and conditions correct on this you can't use the voucher the whole of January?
Debbie, 17:38, 29/11/19
Hi Debbie,
Thanks for getting in touch.
I can confirm this offer excludes 1st December 2019 - 31st January 2020 and 14th February 2020 at all venues.
I'm sorry if this means this is unsuitable for yourself but hopefully something else with pop up soon!
Jen, itison Customer Support, 10:06, 30/11/19
This voucher should be clearly marked as valid from 1st Feb 2020 like other deals on the site are - this is blatantly misleading and false advertising.
William, 09:33, 09/12/19
Hi William,
Thanks for getting in touch - I'm sorry for any confusion here.
I can confirm this offer has been available to use since early November, and excludes 1st December 2019 - 31st January 2020 and 14th February 2020 at all venues.
I'm sorry if this means this deal is unsuitable for yourself and I've highlighted your comments on to our team.
Courtney, itison Customer Support, 10:17, 09/12/19
Hi, can you use this towards rabble bottomless brunch? Thanks, emily x
Emily, 13:02, 23/01/20
Hi Emily,
Thanks for getting in touch!
I'm afraid this voucher can't be used in conjunction with any direct promotions.
I hope this answers your question though!
Gillian, itison Customer Support, 13:09, 23/01/20
Trying to buy this voucher but unable to do so
16:27, 31/01/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 16:31, 31/01/20