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Hello
Can you tell me what a Band C ticket means?
07:48, 07/06/19
Hi there,
Thanks for getting in touch!
As Band C seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you exchange.
I hope this helps!
Gillian, itison Customer Support, 09:25, 07/06/19
Hi
Am I correct in thinking that if purchase four tickets we may not all be seated together?
Pattiann, 11:18, 12/06/19
Hi there,
Thanks for getting in touch!
As you exchange your tickets on the day of the performance, we can't guarantee seating together but it isn't usually a problem.
I hope this helps
Jen, itison Customer Support, 11:38, 12/06/19
do I have to pick the ticket up on the day or can I get it the previous day
17:25, 16/06/19
Hi there,
Thanks for getting in touch!
I can confirm advance ticket collection is required. itison tickets must be exchanged at the venue box office from 12noon on the day of the performance, and can't be exchanged before then.
I hope this answers your question.
Courtney, itison Customer Support, 17:29, 16/06/19