Small print

• Voucher is valid from Fri 1 Nov 2019 until Tue 31 Mar 2020; valid 7 days; treatments: 9am - 6pm; lunch: 11am - 6pm; subject to availability.
• Excludes 24 - 26 Dec 2019 and 1, 2 Jan 2020. 
• A supplementary charge of £20 per person is required for Saturdays and Sundays; payable directly to spa.
• Advance booking required. Voucher must be booked by Fri 28 Feb 2020 (we don’t want you to miss out!).
• Online bookings only.
• Once booked with spa, the voucher is non-changeable or refundable.
• Multiple voucher purchases permitted.
• Over 16's only.
• Groups can be booked and receive treatment at the same time. Max of 5 per group; subject to availability.
• Includes a 25 min back, neck and shoulder massage and a 25 min taster Elemis facial each.
• Please arrive 15 mins prior to appointment time for consultation if you are visiting the spa for the first time.
• Health consultation will be completed on arrival; please discuss any health concerns with spa directly.
• Massage treatment is only suitable for cancer/remission patients if they have been in remission for minimum of a year.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.
• Treatments cannot be substituted for other treatments.
• Includes full access to the leisure facilities consisting of 2 saunas, 2 steam rooms, 2 spa pool and an indoor heated 20 metre swimming pool.
• Hire of robes and slippers is £10 per person.
• Includes a £10 per person allowance towards food menu. Menu can be viewed here; subject to change. Vegetarian and gluten/wheat free options are available; please advise restaurant of dietary requirements at time of booking.
• Includes a 125ml glass of fizz each. Alcohol cannot be substituted for soft drinks.
• Tables are required back within 1 hr 30 mins.
• Wheelchair access is available; however please note that there are no disabled facilities.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• Vouchers can be presented on mobile phone or printed for redemption; please show your voucher on arrival to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.