Small print

• Voucher is valid from Thu 1 Jul 2021 until Fri 29 Oct 2021, valid Mon - Fri 10am - 6pm; subject to availability and possible changes or restrictions to opening times based on Covid guidelines.
• £15 supplement per person for Fri bookings, payable directly to hotel
• Excludes Sat and Sun.
• Advance booking required. Voucher must be booked by Mon 4 Oct 2021 (we don’t want you to miss out!).
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Multiple voucher purchases permitted.
• Over 16s only.
• Groups of 2 can be booked and receive treatment at the same time; subject to availability. Please discuss with spa when booking.
• Treatment is not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission.
• Please discuss any health concerns directly with spa.
• Includes 2 treatments each choosing from the following: file & polish hands or feet, superfood pro radiance facial, freestyle deep tissue massage or best foot forward. Each treatment takes approx. 30 mins.
• Please note facials may be prohibited due to government guidance.
• Includes access to the leisure facilities for 1 hour, robe and slippers.
• 1 hour time slots must be booked in advance for the swimming pool.
• Please note due to current Government guidelines the Rasul mud therapy room, thermal Suite, sauna, steam room, rock sauna, ice fountain and aroma therapy shower are closed. No pool side loungers and relaxation rooms are open at this time.
• Cream tea includes freshly baked scones with clotted cream and jam. Menu is subject to change. Vegetarian options are available. No gluten / wheat free options available. Please discuss any dietary requirements directly with hotel.
• Includes a 125ml glass of Prosecco. Alcohol can be replaced with a soft drink.
• Treatments cannot be substituted for other treatments.
• Wheelchair access available.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.