Small print

• Voucher is valid from Mon 16 Nov 2020 until Fri 8 Jan 2021, Mon - Wed & Fri 10am - 7pm and Thur 11am - 8pm; subject to availability.
• Excludes 24 - 25 Dec 2020 and 1 Jan 2021.
• Voucher must be booked by Wed 23 Dec 2020 (we don’t want you to miss out!). 
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Multiple voucher purchases permitted.
• Over 16s only.
• Groups can be booked and receive treatment at the same time. Max of 2 per group; subject to availability.
• Treatment is not suitable during pregnancy/breastfeeding and for cancer sufferers/those in remission.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. 
• Please discuss any health concerns directly with spa.
• Ishga treatments duration: approx. 25 minutes.
• Hopi ear candle and oriental scalp massage duration: approx. 30 minutes.
• Treatments cannot be substituted for other treatments.
• Social distancing is in place in all areas of Signature Spa.
• Guests are reminded to wear face coverings during all treatments and throughout their visit to Signature Spa.
• All staff have undergone extensive COVID-19 training and will be wearing full PPE, inclusive of face coverings, face visors, gloves and aprons.
• COVID-19 adapted practices and thorough cleaning measures will be undertaken throughout the day, particularly in between client bookings to ensure absolute peace of mind throughout your visit.
• Some treatments have been temporarily modified or removed in line with Government guidelines.
• Hand sanitiser is provided at every entrance as well as in every room and a hand washing station within the spa for ease of use.
• Some facilities may be temporarily closed or have restrictions in place, in line with Government guidelines.
• The use of digital and contactless consultation forms, brochures and treatment lists are now in place.
• Only contactless and card payments will be accepted at Signature Spa for the time being.
• Wheelchair access available.
• Advanced booking required or risk forfeiting your voucher.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• Vouchers can be presented on mobile phone or printed for redemption; please show your voucher on arrival to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.