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Hello does this voucher work if you are booking for 2 adults and a child?
08:42, 26/07/22
Hi there,
Thanks for getting in touch!
I'm afraid children aren't permitted at this hotel.
I hope this answers your question though.
Laura, itison Customer Support, 09:44, 26/07/22
Hi, one I've bought the voucher how do I book the room?
Nicola, 09:03, 28/07/22
Hi Nicola,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Caitlin, itison Customer Support, 10:16, 28/07/22
Hi, one I've bought the voucher how do I book the room?
Nicola, 09:04, 28/07/22
Hi Nicola,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Caitlin, itison Customer Support, 10:16, 28/07/22
Hi can you tell me the cost of 2 nights and
What is included?
Cheers
00:46, 13/08/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm Option 2 is £265 for a 2 night stay for two in a Kingsclub room with early check-in, arrival drink, breakfast each morning and late check-out.
I hope this helps!
Courtney, itison Customer Support, 10:22, 13/08/22
Do you have access to the pool etc
Karen, 00:25, 26/10/22
Hi Karen,
Thanks for getting in touch!
I'm happy to let you know this particular deal includes access to the leisure facilities with heated swimming pool, jacuzzi, steam room, sauna and gym.
I hope this helps!
Lucy, itison Customer Support, 09:42, 26/10/22
Hi
I am looking to check availability for this hotel next week. Wednesday 9th and THursday 10th for a 2 night stay.
Can you check before i purchase the voucher as it has to be these dates.
I called the hotel but they said i had to contact It Is On.
Thanks
Alex, 13:10, 01/11/22
Hi Alex,
Thanks for getting in touch.
You're welcome to contact support@itison.com with your registered email address and the dates you would like to book for and we'll be happy to help.
I hope this helps!
Lucy, itison Customer Support, 13:36, 01/11/22
Good Evening,
I am looking to buy two vouchers for this deal but we would need to use these on Saturday 7th January (and pay the supplementary charge). I emailed the venue and they said if we were to purchase this voucher it would then be bookable through yourselves. Would we be able to confirm if I were to buy the two vouchers would we be able to book this for Saturday 7th January? If so I am happy to do this asap.
Many thanks,
Katie
17:57, 22/11/22
Hi Katie,
Thanks for getting in touch.
You're welcome to contact support@itison.com with your registered email address and the dates you would like to book for and we'll be happy to help.
I hope this helps!
Grace, itison Customer Support, 09:06, 23/11/22
Once I buy the voucher how long is it valid for?
09:41, 21/03/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Sunday 30th April 2023, 7 days; subject to availability.
I hope this helps!
Caitlin, itison Customer Support, 10:19, 21/03/23