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Hi the T&Cs say no children, but I'd be looking to book this for me and my daughter (1 adult + 1 child) making us 2 people. So I'm wondering if that is allowed?
18:59, 26/07/21
Hi there,
Thanks for getting in touch!
If you'd like to discuss the possibility of bringing your child along as part of the voucher you're welcome to contact The Imperial Hotel Blackpool directly on 01253 623 971 and they'll be happy to advise.
I hope this helps in the meantime.
Rachael, itison Customer Support, 09:44, 27/07/21
I am looking for a 2 or 3 night stay, double room with breakfast for my wife and I. The Imperial appeals to us but i don’t want to buy the deal and then they have no availability when I tell them it is an itison deal. We are looking either Friday 13th August for 3 nights. Or Monday 16th August for 2 nights.
Basically I want to make sure any deal whether the Imperial or some other place will accept the itison voucher for the dates above. We would even consider a caravan or lodge but there doesn’t seem to be any deals. Please advise. I can be reached on but not between 09:00 and 12:00 on Monday.
Thanks in advance
David
David, 21:21, 06/08/21
Hi David,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 10:14, 09/08/21
Why is it advertised with family fun day at the park when you can't book for kids ??
Gemma, 15:58, 19/08/21
Hi Gemma,
Thanks for getting in touch!
I'm sorry for any confusion caused here but I can confirm children are not permitted with this deal.
However, I hope this helps.
Jen, itison Customer Support, 10:48, 20/08/21
Do you have entertainment on at night
Elizabeth, 17:49, 24/08/21
Hi Elizabeth,
Thanks for getting in touch!
To discuss any goings-on at the hotel, please contact The Imperial Hotel Blackpool directly by calling 01253 623 971 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:15, 25/08/21
Hi there I have received a voucher from my daughter for my birthday please help as I’m trying to redeem the voucher to book my holiday thank you
15:21, 31/08/21
Hi there,
Thanks for getting in touch.
I can confirm your unique voucher will have full instructions on how to make a booking. If you need any further help our support team are happy to assist, just drop us an email at support@itison.com
I hope this helps!
Rachael, itison Customer Support, 15:34, 31/08/21
Hi do you have to phone hotel to book dates
Thanks Maureen
Maureen, 11:18, 03/09/21
Hi Maureen,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Wallis, itison Customer Support, 11:23, 03/09/21
Yes thanks
Maureen, 11:55, 03/09/21
I'm not sure if my payment went through
Fiona, 14:19, 04/11/21
Hi Fiona,
Thanks for getting in touch!
I'm happy to confirm your order has gone through twice. I've now got back to you via email which should be with you in a couple of minutes.
I hope this helps!
Jen, itison Customer Support, 16:16, 04/11/21
Do the rooms have a bath?
David, 23:39, 21/01/22
Hi David,
Thanks for getting in touch!
You're welcome to contact The Imperial Hotel Blackpool directly, on 01253 623 971, to discuss their room types.
I hope this helps!
Courtney, itison Customer Support, 10:25, 22/01/22