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Hi
The Brian Maule at Chardon d'Or deal for 4 courses - does that include Prosecco or not?
Tina, 18:27, 03/12/21
Hi Tina,
Thanks for getting in touch!
I'm afraid our '4 courses for two' voucher doesn't include any drinks, although you are still welcome to order these directly.
I hope this helps!
Gillian, itison Customer Support, 18:44, 03/12/21
Is this deal available at the weekends?
Linda, 09:09, 07/12/21
Hi Linda,
Thanks for getting in touch!
I'm happy to confirm the two-course voucher option is valid Wednesday-Saturday and the four-course voucher option is valid Wednesday-Friday.
Sunday's are excluded from this deal.
I hope this helps!
Hannah, itison Customer Support, 09:41, 07/12/21
What happens if Covid lockdown rules interfere during voucher timescale ? Will voucher be refunded ?
Alex, 10:32, 08/12/21
Hi Alex,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit (https://help.itison.com/hc/en-gb/articles/360014111319).
I hope this helps!
Wallis, itison Customer Support, 11:57, 08/12/21
Is it possible to by multiple vouchers to use at one time? Ideally for 8 people, thanks.
15:42, 11/12/21
Hi there,
Thanks for getting in touch!
I'm happy to confirm multiple voucher purchases are permitted.
I hope this helps!
Courtney, itison Customer Support, 16:20, 11/12/21
i bought 2 gifts and they came up beside each other
i printed one with voucher code
I WISH TO PRINT THE OTHER ONE
trudie, 03:18, 13/12/21
Hi Trudie,
Thanks for getting in touch!
You can view and print your vouchers directly from your account, by visiting www.itison.com/my/complete_orders.
I hope this helps!
Courtney, itison Customer Support, 09:19, 13/12/21
Hi, would it be possible to book the 4 course for 3 people and if so what would the additional cost be? Thank you.
09:52, 18/12/21
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Brian Maule at Chardon d'Or directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:19, 18/12/21