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Can I take a dog
23:42, 09/09/22
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Wallis, itison Customer Support, 10:31, 10/09/22
What happens if we book and due to the unreliability of the ferries can’t get across to Arran ?
Susan, 09:10, 11/09/22
Hi Susan,
Thanks for getting in touch!
In the event of a ferry cancellation, The Glenisle Hotel will do their best to accommodate you on an alternative date, although this is at the hotel's own discretion. We would also recommend getting travel insurance to cover your trip, just to be on the safe side.
I hope this helps!
Grace, itison Customer Support, 11:19, 12/09/22
Is there an extra charge for a saturday night booking.
11:15, 29/11/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this particular deal is valid to use 7 days from Monday 17th October until Tuesday 28th February 2023; subject to availability. I can confirm there is no supplementary fee for weekend stays.
I hope this helps!
Lucy, itison Customer Support, 11:26, 29/11/22
Am i able to the cancel the voucher i have just booked? I was not aware you had to go before feb 2023 i wont be able to go
14:15, 06/12/22
Hi there,
Thanks for getting in touch!
Not to worry - please just contact support@itison.com within 14 days of purchase and we'll do our best to help.
I hope this answers your question.
Caitlin, itison Customer Support, 15:05, 06/12/22
Hi is this valid until the end of march?
11:07, 19/12/22
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Fri 31 Mar 2023, 7 day a week; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 11:19, 19/12/22
Hi. Does this include dinner? On the over night stay for two people? It says breakfast but in the small print is says dinner
23:37, 19/12/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm this particular deal includes four purchase options. These include overnight stay with breakfast for two, two night stay with breakfast for two, 2 night stay for two with 2 course dinner each night and breakfast both mornings and 3 night stay for two with 2 course dinner each night and breakfast each morning.
You're welcome to click Buy Now to see these options.
I hope this helps!
Lucy, itison Customer Support, 09:26, 20/12/22
Includes a 2 course dinner each night; £49.50 per person per evening, menus are subject to change. Vegetarian options are available.
Is the £49.50 an allowance per person per evening.
Thanks
Alastair, 09:28, 28/12/22
Hi Alastair,
Thanks for getting in touch!
I'm sorry for any confusion caused here, but I'm happy to confirm the voucher options priced at £199 and £299 include a 2-course dinner each night.
I hope this helps!
Wallis, itison Customer Support, 12:15, 28/12/22