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Is the trail suitable for someone who only walks with the help of a stick?
Val, 07:59, 18/03/22
Hi Val,
Thanks for getting in touch!
You're welcome to contact the Loch Lomond Faerie Trail directly on 01436 860 820, and they'll be happy to advise.
I hope this helps!
Fiona, itison Customer Support, 09:28, 18/03/22
I have purchased 2 adults and 1 child tickets for the faerie trail but how domI get a ticket for the second child who is under 2
19:03, 18/03/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know a free under 2 ticket can be purchased directly from Loch Lomond Faerie Trail when redeeming your voucher.
I hope this helps!
Wallis, itison Customer Support, 09:07, 19/03/22
I would like to buy fairy dust and star wands but this only seems to be available with the 2 adult 2 child option - can I buy separately?
08:10, 20/03/22
Hi there,
Tanks for getting in touch!
I can confirm any additional people or extras can be booked and paid for when booking your itison voucher with Loch Lomond Faerie Trail directly.
However, I hope this helps answer your question!
Jen, itison Customer Support, 09:38, 21/03/22
Hi There,
I have booked my tickets - 2 adults and 1 child, but it didn’t allow me to select a date and time? I am hoping to go on 2nd July at 13:30.
Thanks,
Wenyi
05:37, 20/06/22
Hi Wenyi,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking. On this particular voucher you will be able to follow a link to make an online booking.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 09:25, 20/06/22